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Table of Contents

    • About the Authors
    • Acknowledgments
    • Dedications
    • Preface
    • 1Organizational Behavior
      • 1.1College Textbook Revolution: The Case of Flat World Knowledge
      • 1.2Understanding Organizational Behavior
      • 1.3Understanding Your Learning Style
      • 1.4Understanding Your Personality
      • 1.5Trends and Changes
      • 1.6Conclusion
    • 2Managing Groups and Teams

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      • 2.1Teamwork Takes to the Sky: The Case of General Electric

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      • 2.2Group Dynamics

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      • 2.3Understanding Team Design Characteristics

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      • 2.4Management of Teams

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      • 2.5Barriers to Effective Teams

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      • 2.6Decision Making in Groups

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      • 2.7Faulty Decision Making

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      • 2.8Conclusion

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    • 3Leading People Within Organizations

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      • 3.1Taking on the Pepsi Challenge: The Case of Indra Nooyi

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      • 3.2Who Is a Leader? Trait Approaches to Leadership

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      • 3.3What Do Leaders Do? Behavioral Approaches to Leadership

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      • 3.4What Is the Role of the Context? Contingency Approaches to Leadership

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      • 3.5What’s New? Contemporary Approaches to Leadership

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      • 3.6Conclusion

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    • 4Theories of Motivation

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      • 4.1A Motivating Place to Work: The Case of Zappos

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      • 4.2Need-Based Theories of Motivation

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      • 4.3Process-Based Theories

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      • 4.4Motivating Employees Through Goal Setting

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      • 4.5Motivating Employees Through Job Design

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      • 4.6Conclusion

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    • 5Organizational Structure and Culture

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      • 5.1Organizational Structure: The Case of Toyota

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      • 5.2Organizational Structure

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      • 5.3Building a Customer Service Culture: The Case of Nordstrom

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      • 5.4Understanding Organizational Culture

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      • 5.5Characteristics of Organizational Culture

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      • 5.6Creating and Maintaining Organizational Culture

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      • 5.7Creating Culture Change

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      • 5.8Conclusion

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