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Table of Contents

    • About the Authors
    • Acknowledgments
    • Dedications
    • Preface
    • 1Organizational Behavior
      • 1.1Understanding Organizational Behavior
      • 1.2Understanding Your Learning Style
      • 1.3Trends and Changes
      • 1.4Conclusion
      • 1.5Exercises
    • 2Managing Demographic and Cultural Diversity

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      • 2.1Demographic Diversity

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      • 2.2Cultural Diversity

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      • 2.3The Role of Ethics and National Culture

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      • 2.4Conclusion

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      • 2.5Exercises

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    • 3Understanding People at Work: Individual Differences and Perception

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      • 3.1The Interactionist Perspective: The Role of Fit

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      • 3.2Individual Differences: Values and Personality

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      • 3.3Perception

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      • 3.4The Role of Ethics and National Culture

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      • 3.5Conclusion

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      • 3.6Exercises

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      • 3.7ATTEMPTED DUPLICATION OF CHAPTER - ATTEMPT DIDN'T WORK

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    • 4Theories of Motivation

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      • 4.1Need-Based Theories of Motivation

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      • 4.2Process-Based Theories

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      • 4.3The Role of Ethics and National Culture

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      • 4.4Conclusion

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      • 4.5Exercises

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    • 5Designing a Motivating Work Environment

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      • 5.1Motivating Employees Through Job Design

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      • 5.2Motivating Employees Through Performance Appraisals

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      • 5.3Motivating Employees Through Performance Incentives

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      • 5.4The Role of Ethics and National Culture

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      • 5.5Conclusion

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      • 5.6Exercises

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    • 6Managing Stress and Emotions

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      • 6.1What Is Stress?

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      • 6.2Avoiding and Managing Stress

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      • 6.3What Are Emotions?

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      • 6.4Emotions at Work

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      • 6.5The Role of Ethics and National Culture

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      • 6.6Conclusion

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      • 6.7Exercises

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    • 7Communication

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      • 7.1Understanding Communication

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      • 7.2Communication Barriers

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      • 7.3Different Types of Communication and Channels

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      • 7.4The Role of Ethics and National Culture

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      • 7.5Conclusion

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      • 7.6Exercises

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    • 8Managing Groups and Teams

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      • 8.1Group Dynamics

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      • 8.2Understanding Team Design Characteristics

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      • 8.3Management of Teams

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      • 8.4Barriers to Effective Teams

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      • 8.5The Role of Ethics and National Culture

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      • 8.6Conclusion

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      • 8.7Exercises

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    • 9Conflict and Negotiations

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      • 9.1Understanding Conflict

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      • 9.2Causes and Outcomes of Conflict

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      • 9.3Conflict Management

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      • 9.4Negotiations

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      • 9.5The Role of Ethics and National Culture

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      • 9.6Conclusion

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      • 9.7Exercises

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    • 10Making Decisions

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      • 10.1Understanding Decision Making

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      • 10.2Faulty Decision Making

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      • 10.3Decision Making in Groups

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      • 10.4The Role of Ethics and National Culture

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      • 10.5Conclusion

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      • 10.6Exercises

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    • 11Power and Politics

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      • 11.1The Basics of Power

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      • 11.2The Power to Influence

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      • 11.3Organizational Politics

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      • 11.4Understanding Social Networks

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      • 11.5The Role of Ethics and National Culture

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      • 11.6Conclusion

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      • 11.7Exercises

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    • 12Leading People Within Organizations

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      • 12.1Who Is a Leader? Trait Approaches to Leadership

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      • 12.2What Do Leaders Do? Behavioral Approaches to Leadership

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      • 12.3What Is the Role of the Context? Contingency Approaches to Leadership

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      • 12.4What’s New? Contemporary Approaches to Leadership

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      • 12.5The Role of Ethics and National Culture

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      • 12.6Conclusion

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      • 12.7Exercises

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