Principles of Management | Talya Bauer, Berrin Erdogan, Jeremy Short, and Mason A. Carpenter

- 1Introduction to Principles of Management
- 2History, Trends, Globalization, and Ethics
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  - 2.1Management History
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  - 2.2Contemporary Principles of Management
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  - 2.3Key Trends
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  - 2.4Globalization and Principles of Management
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  - 2.5Developing Your Values-Based Leadership Skills
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  - 2.6Case in Point: Hanna Andersson Corporation Changes for Good
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- 3Personality, Attitudes, and Work Behaviors
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  - 3.1Personality and Values
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  - 3.2Perception
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  - 3.3Work Attitudes
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  - 3.4Work Behaviors
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  - 3.5Developing Your Positive Attitude Skills
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  - 3.6Case in Point: Cornerstone OnDemand Uses Big Data to Match Applicants to Jobs
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- 4Developing Mission, Vision, and Values
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  - 4.1The Roles of Mission, Vision, and Values
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  - 4.2Mission and Vision in the P-O-L-C Framework
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  - 4.3Creativity and Passion
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  - 4.4Stakeholders
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  - 4.5Developing A Personal Mission and Vision
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  - 4.6Case in Point: Netflix Has a Different Take to Engaging Employees
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- 5Strategic Management
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  - 5.1Strategic Management in the P-O-L-C Framework
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  - 5.2The Emergence of Strategies
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  - 5.3Understanding Generic Business-Level Strategies
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  - 5.4Developing Strategy through Internal Analysis
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  - 5.5Developing Strategy through External Analysis
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  - 5.6Formulating Organizational and Personal Strategy with the Strategy Diamond
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  - 5.7Case in Point: Leadership Development at Starbucks
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- 6Goals and Objectives
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  - 6.1The Nature of Goals and Objectives
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  - 6.2Management by Objectives and the Balanced Scorecard
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  - 6.3Using Goals and Objectives in Employee Performance Evaluation
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  - 6.4Integrating Goals and Objectives with Corporate Social Responsibility
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  - 6.5Your Personal Balanced Scorecard
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  - 6.6Case in Point: Nucor Aligns Company Goals with Employee Goals
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- 7Organizational Structure and Change
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  - 7.1Organizational Structure
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  - 7.2Contemporary Forms of Organizational Structures
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  - 7.3Organizational Change
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  - 7.4Planning and Executing Change Effectively
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  - 7.5Building Your Change Management Skills
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  - 7.6Case in Point: Toyota Struggles with Organizational Structure
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- 8Organizational Culture
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  - 8.1Understanding Organizational Culture
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  - 8.2Measuring Organizational Culture
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  - 8.3Creating and Maintaining Organizational Culture
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  - 8.4Creating Culture Change
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  - 8.5Developing Your Personal Skills: Learning to Fit In
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  - 8.6Case in Point: Google Creates Unique Culture
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- 9Leading People and Organizations
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  - 9.1Who Is a Leader? Trait Approaches to Leadership
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  - 9.2What Do Leaders Do? Behavioral Approaches to Leadership
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  - 9.3What Is the Role of the Context? Contingency Approaches to Leadership
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  - 9.4Contemporary Approaches to Leadership
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  - 9.5Developing Your Leadership Skills
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  - 9.6Case in Point: Indra Nooyi Draws on Vision and Values to Lead Pepsi
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- 10Decision Making
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  - 10.1Understanding Decision Making
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  - 10.2Faulty Decision Making
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  - 10.3Decision Making in Groups
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  - 10.4Developing Your Personal Decision-Making Skills
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  - 10.5Case in Point: How Angry Birds Took Flight
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- 11Communication in Organizations
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  - 11.1Understanding Communication
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  - 11.2Communication Barriers
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  - 11.3Different Types of Communication
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  - 11.4Communication Channels
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  - 11.5Developing Your Personal Communication Skills
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  - 11.6Case in Point: Communication in the Age of Social Media
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- 12Managing Groups and Teams
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  - 12.1Group Dynamics
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  - 12.2Understanding Team Design Characteristics
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  - 12.3Organizing Effective Teams
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  - 12.4Barriers to Effective Teams
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  - 12.5Developing Your Team Skills
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  - 12.6Case in Point: Teamwork Takes Flight at General Electric
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- 13Motivating Employees
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  - 13.1Need-Based Theories of Motivation
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  - 13.2Process-Based Theories
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  - 13.3Developing Your Personal Motivation Skills
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  - 13.4Case in Point: Zappos Creates a Motivating Place to Work
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- 14The Essentials of Control
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  - 14.1Organizational Control
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  - 14.2Types and Levels of Control
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  - 14.3Financial Controls
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  - 14.4Nonfinancial Controls
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  - 14.5Lean Control
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  - 14.6Crafting Your Balanced Scorecard
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  - 14.7Case in Point: Nordstrom’s Customer Service Culture Serves as a Control Mechanism
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- 15Strategic Human Resource Management
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  - 15.1The Changing Role of Strategic Human Resource Management in Principles of Management
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  - 15.2The War for Talent
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  - 15.3Effective Selection and Placement Strategies
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  - 15.4The Roles of Pay Structure and Pay for Performance
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  - 15.5Designing a High-Performance Work System
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  - 15.6Tying It All Together: Using the HR Balanced Scorecard to Gauge and Manage Your Human Capital
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  - 15.7Case in Point: Satisfaction and Retention of Long-Haul Truck Drivers
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