1.6 Chapter Summary and Case
Chapter Summary
The distinction between managing and leading presents a variety of behavioral and managerial concepts to study, as they pertain to how individuals lead to influence employees or manage projects within an organization. Sometimes the same terminology is used to refer to the same human behavior, yet in practice leadership and management focus on different practices and results. It is by understanding the distinction between managerial and leadership practices that we are able to better understand the roles and responsibilities each has.
The number of subordinate units in the direct leadership’s span of control influences the effectiveness and efficiency of both the leader and the organization. Because of this, a leader may want to limit their span of control to no more than five departments, divisions, or sections of an organization. A leader managing more than what they can directly influence might result in an ineffective management team and organization.
Managers are very capable experts within their professional field of study or skills and are involved in the day-to-day management science of supervision. In the end, the major contrast between a leader and a manager involves leadership art and management science. A leader’s ability includes being able to conceptually develop a strategic and operational direction and to fully understand behavioral science as it relates to their personality and leadership style and the exercise of people skills. The contrast is very important to understand with the limited scope managers have in mastering management science and their ability to properly supervise the employees under their charge.
Leaders identify with the entire purpose of the organization and the employees within it.
Leaders possess a conceptual ability to understand relationships among each managerial department and then articulate a strategic or operational plan that synchronizes all their actions to attain a long-term outcome. Leaders possess the ability to create this concept and then communicate a compelling vision for followers that excites and motivates them to action.
Leadership and management seem to interchange to a degree—that is, a leader becomes a manager when answering to his or her superiors. Likewise, a manager assumes leadership when directing a task or objective to his or her followers.
Leadership is about more than simply having followers; it is not a title, and it is not achieved by just following a few principles. Leadership is complex, though at its core, it is having the courage to make the right choices—not just the popular ones—engaging others in a vision, and empowering followers to pursue a shared purpose of achieving a positive, lasting impact.
Chapter Exercises
Assignment 1: Managing versus Leading
This assignment allows you to define what leadership means. It also helps you distinguish between the various roles and positions in leadership, particularly leadership versus management roles. Using the material covered in the text, respond to the following discussion questions:
Introduce yourself by writing up a brief biography of your leadership/managerial experiences. Use examples, when applicable.
Summarize your definition of leadership based on your readings and your beliefs/experiences/leadership principles.
After reviewing the text, in your words describe at least four distinctions between managing and leading. Then explain what leaders can influence in their role.
Assignment 2 (Journal): Define Managerial Leadership Skills
Create a list of your personal managerial skills.
Explain why each skill is important in guiding you as a leader.
Assignment 3: Defining Leadership
To get us thinking about leadership and its definition, this activity helps you put an “image” to leadership.
Images carry strong emotion, influence, and power. Leadership is much the same. Select and attach an image that describes what leadership means to you. Answer the following questions:
What is your definition of leadership? How does your picture relate to this definition?
What is the primary goal of leadership?
What/who do leaders influence? What/who does leadership influence? Why are these important?
Once you have completed the assignment, have a class activity where you share your image and discuss your responses with your classmates. In your response, be sure to do the following:
Note how your leadership definition is the same or different.
Comment on the primary goals (i.e., what do you agree or disagree with?).
Comment on similarities or differences on importance of leadership influence.
Chapter Case
In 1984, Bev joined a military unit during the Cold War in what was then the Federal Republic of Germany. She joined as an entry-level officer responsible for close to forty-five individuals organized into five sections. After four months, her leadership potential, determined based on external organization inspections and audits, was recognized by leaders at the regional headquarters, and she quickly advanced to an executive officer position in a lateral department within the region. She only stayed in this position for six months before she was offered the department management position after her supervisor was moved due to a scheduled rotation. What was unique in this situation is that she was a junior officer at the time and was advanced into a qualifying job for continued advancement ahead of five senior people. She attributes her success at the job to being extremely familiar and experienced with this particular organization and its standard operating management procedures. She would have likely succeeded in this position if given an opportunity to do so elsewhere. This particular position enhanced her ability to succeed, as she understood every facet of the organization. Her leadership potential was evident because she ascended to this particular position before attending the midlevel-management leadership course all managers in her position are scheduled to attend before leading a department of the size and complexity she was given. After completing her tour of leadership throughout the department, she attended the midlevel-management course. While in the course, she realized she did not know about organizational leadership and management as well as she thought. Upon reflection, she learned new leadership concepts and managerial skills that would serve her when leading other organizations. She was eventually selected to instruct the midlevel-management course herself and learned a lot more about how to coach and teach leadership and organizational management in the process. As circumstances and organizational timing would have it, she was selected to lead the largest line company in the army (at the time). In this new leadership role, she exercised the lessons learned in a professional development school aimed at developing leaders along with her leadership experience in previous command roles.
This story makes the point that a person’s leadership and management experience can be limited to similarly organized companies we serve in. We should be cautious that we do not become blinded by our previous experience and must adjust to each new environment presented to us, especially as the scope of authority and responsibility increases. This illustrates the point that we continually need to learn more about leadership and management if we want to develop the potential for further leadership or management positions. Each of us may be steeped with a specific level of experience relevant to our current position, yet we have not mastered the leadership or management requirements necessary to lead at an executive level, which requires unique skills.
Formal and informal leaders exist throughout an organization. If the formal leader does not perform, informal leaders will rise to fill the gap in leadership. Government organizations reflect this concept because they are often hierarchical and bureaucratic structures with lower-level leaders constantly striving for upward leadership mobility. Today we have to be cognizant that many organizations decide to become structurally flat, and if not careful, this can have a detrimental effect in creating too many leaders and not enough followers, which puts the company’s long-term existence at risk. Members of flat organization structures can function in a very collaborative environment as the leader-to-led relationship is not necessarily as authoritative as in a line-and-staff or hierarchically structured organization.
An example of a flat organization could be an entrepreneurial group coming together to deliver a service or product. One group performs the management functions, another group the service, and yet another delivers a product, and so on. One group acts as the management team that takes the lead and is responsible for synchronizing the various activities. Each subordinate organization fulfills a contractual obligation, receives a portion of the revenue, and determines what its personal profit share is for the venture. We may have participated in this type of venture in private industry, where executive leaders from each organization come together while their managerial staff works out the details. No single leader is higher in authority than the others, yet a leadership team is put together to create the vision, mission, and strategy of the venture. The other executive leaders are responsible for their operational conduct. Each level of leadership and management function relies on the others’ experience and unique capability to meet the vision and mission or scope of the contract. Often these entrepreneurial ventures are short term but can sometimes last longer.
Discuss the notion of leadership and management experience as it relates to the case.
Discuss the notion of leadership and management roles in an entrepreneurial business environment.