You are viewing a complimentary preview of this book. For options to unlock the full book, please login or visit our catalog to create a FlatWorld Account and see purchase options.
Public Speaking
The Inside Story

v2.0 Constance Staley

1.1 What Is Public Speaking?

Challenge → Reaction

Challenge: How would you define public speaking? Come up with a “formal” definition of your own before reading further.

Reaction:

Why are you here? Not why are you reading this text at this very moment, but why are you in a class? Perhaps this course is required at your school and you’re uneasy about it, or maybe you excelled at speech and debate in high school and you’re looking forward to the challenge of a college-level public speaking course. However you arrived at this point, it’s important to understand what public speaking is and what it isn’t, as well as the overall journey you are embarking on as you learn.

A Historical Tradition

If you think back, you’ll note that great speeches have shaped history. Presidencies, nations, wars, cultures, and individuals have all been affected by words spoken by one person—generally—to many people on special occasions. Often these listeners were not simply affected, but moved to action. To understand the roots of public speaking, board a time machine and travel to ancient Greece. Meet people like Aristotle, for example, and watch crowds of listeners gather. What’s called the “oral tradition” was strong then; culture, philosophy, and history were handed down from one generation to the next orally through speech. Some were so powerful that they could move a crowd to action. History records that an orator named  addressed a crowd, along with a second orator, whose name has since been forgotten. When the two speakers were finished, the people yelled, “What a beautiful, well-delivered speech! . . . Let’s march with Demosthenes!” Demosthenes activated people with his words and won the verbal battle between the two speakers. Often, good speakers make people think or even discuss, but great speakers like Demosthenes have the persuasive ability to move people beyond thinking to action. 

“A time comes when silence is betrayal.” Martin Luther King Jr., American civil rights leader, 1929–1968

A monument of Martin Luther King Jr.

The same thing is true today with new, dynamic traditions such as TED Talks online. If you want your listeners to change somehow, using your speaking expertise is exactly what you’ll need to do. In this text, you’ll see many examples of speeches delivered by well-known intellectuals, activists, entertainers, and designers, among others. Some students who take a class like this one get practical results right away. They win real-life custody battles, for example, or succeed in getting a much-needed raise, or meet a sales target they never expected to meet in a million years. Students like you become speakers who have learned how to move their listeners to action.

Martin Luther King Jr. was an iconic speaker who moved listeners to action. He combined incredible passion and powerful delivery in his famous “I Have a Dream” speech on the Washington Mall to create his time-honored message about freedom. His words are so well known that most of us can recite them from memory.

People with winning public speaking skills have impact, from famous politicians like Martin Luther King Jr., Ronald Reagan, and Barack Obama to contemporary young actors and activists like Yara Shahidi, whose quote opens this chapter, and Millie Bobby Brown, who rose to fame as “Eleven” in Stranger Things. She advocates for children's rights and was named UNICEF’s youngest-ever Goodwill Ambassador. These public speakers help shape our current culture, and they also contribute to history. We can almost hear the voices of outstanding speakers in our heads. They project power through their spoken words, while injecting knowledge, passion, and sometimes humor. Words have power—for good or ill—that changes the world.

A Contemporary Tradition

Why is TED so popular? Not Ted, your neighbor, but TED—Technology, Entertainment, and Design—the sophisticated venue for speeches about “ideas worth spreading.” Although it’s expensive to buy a ticket to a real, physical TED conference and listen in person, it’s free to listen online and learn from some of the best speakers in the world. TED has helped bring public speaking into the public eye (and ears) as cool, classy, and captivating media that can literally change your life. According to Carmine Gallo, TED expert, the best TED Talks—all with millions of views to their credit—have nine characteristics. They do the following:

  1. Communicate passion. Join over ten million other viewers to listen to Matthieu Ricard, French biochemist turned Buddhist monk. Neuroscientists who use fMRI tests to measure the areas of the brain that light up when people are happy have never seen results that even come close to Ricard’s results, earning him the label, “the happiest man in the world.” His passion for his subject is contagious.

Matthieu Ricard on “The Habits of Happiness”

“Somehow, consciously or not, directly or indirectly, in the short or the long term, whatever we do, whatever we hope, whatever we dream—somehow, is related to a deep, profound desire for well-being or happiness.”

0.104 to 5.104(images whooshing)
(dramatic ambient music)
12.464 to 15.93(audience clapping)
15.93 to 19.65- So, I guess this is a
result of globalization
19.65 to 23.52that you can find Coca-Cola
tins on top of the Everest
23.52 to 25.448and Buddhist monk in Monterey.
25.448 to 28.35(audience laughing)
28.35 to 33.35And so I just came two
days ago from the Himalayas
33.39 to 34.65to your kind invitation.
34.65 to 37.56So I would like to invite
you also for a while
37.56 to 39.153to the Himalayas themself,
40.68 to 44.19and to show the place where
44.19 to 46.65meditators like me
46.65 to 49.2who began with being a molecular biologist
49.2 to 53.073in Pasteur Institute and found
their way to the mountains.
55.14 to 60.033So these are a few images I
was lucky to take and be there.
62.1 to 67.1This the Mount Kailash in
Eastern Tibet, wonderful setting.
67.53 to 69.717This is from Malboro country.
69.717 to 72.8(audience laughing)
74.79 to 78.303This is turquoise lake. A meditator.
79.29 to 80.94This is the hottest day of the year
80.94 to 84.42somewhere in Eastern Tibet, on August 1st.
84.42 to 87.57And the night before, we camped,
87.57 to 91.017and my Tibetan friends said,
"We're going to sleep outside."
91.944 to 94.14And I say, "Why? We have
enough space in the tent."
94.14 to 96.105They say, "Yes, but it's summertime."
96.105 to 99.188(audience laughing)
100.77 to 103.56So now we are going to speak of happiness.
103.56 to 104.55As a Frenchman,
104.55 to 107.7I must say that there are a
lot of French intellectuals
107.7 to 111.363that seems that happiness
is not at all interesting.
111.363 to 112.444(audience laughing)
112.444 to 114.18And I just wrote an essay on happiness.
114.18 to 115.59And there was a controversy,
115.59 to 118.087and someone wrote an article saying,
118.087 to 121.319"Don't impose on us the
dirty work of happiness."
121.319 to 122.377(audience laughing)
122.377 to 124.62"We don't care about being happy.
124.62 to 126.78We need to live with passion.
126.78 to 129.18We lacks the ups and downs of life.
129.18 to 130.2We lack our suffering
130.2 to 132.655because it's so good when
it cease for a while."
132.655 to 136.32(audience laughing)
136.32 to 139.92This is what I see from
the balcony of my hermitage
139.92 to 141.39in the Himalayas.
141.39 to 143.01It's about two meters by three,
143.01 to 144.992and you're all welcome anytime.
144.992 to 147.03(audience laughing)
147.03 to 150.483Now, let's come to
happiness or well-being.
152.07 to 153.33And first of all,
153.33 to 156.45you know, despite what the
French intellectuals say,
156.45 to 159.48it seems that no one
wakes up in the morning
159.48 to 161.945thinking, "May I suffer the whole day?"
161.945 to 162.9(audience laughing)
162.9 to 167.58Which means that somehow,
consciously or not,
167.58 to 171.84directly or indirectly, and
the short and the long term,
171.84 to 175.203whatever we do, whatever
we hope, whatever we dream,
176.34 to 180.15somehow is related to
a deep, profound desire
180.15 to 182.193for well-being or happiness.
183.36 to 186.75As Pascal said, "Even the
one who hangs himself,
186.75 to 191.013somehow is looking for
cessation for suffering.
191.91 to 193.617He finds no other way."
194.73 to 198.03But then if you look in the
literature East and West,
198.03 to 201.3you can find incredible diversity
201.3 to 202.77of definition of happiness.
202.77 to 207.09Some people say, only believed
in remembering the past,
207.09 to 209.88imagining the future,
never in the present.
209.88 to 212.58Some people say happiness is right now
212.58 to 215.793is the quality of the freshness
of the present moment.
217.17 to 220.38And that led to Henri Bergson,
the French philosopher,
220.38 to 222.66to say, "All the grand
thinkers of humanity
222.66 to 226.14have left happiness in the
vague so that they could define,
226.14 to 228.567each of them could define
in their own terms."
229.41 to 230.61Well, that will be fine
230.61 to 234.393if it was just a secondary
preoccupation in life.
235.29 to 238.32But now if it is something
that's going to determine
238.32 to 241.17the quality of every instant of our life,
241.17 to 245.043then we better know what it
is, have some clearer idea.
246.15 to 249.6And probably the fact
that we don't know that
249.6 to 252.66is why so often, although
we seek happiness,
252.66 to 254.73we seem to have turned our back to it.
254.73 to 256.2Although we want to avoid suffering,
256.2 to 258.393it seems we're running someone towards it.
259.68 to 262.443And that also come from
some kind of confusions.
263.46 to 267.03One of the most common one
is happiness and pleasure.
267.03 to 271.02But if we look at the
characteristic of those two,
271.02 to 275.403pleasure is contingent
upon time, upon its object,
276.45 to 278.52upon the place.
278.52 to 282.243It is something that changes of nature,
283.41 to 286.89beautiful chocolate cake,
first serving is delicious.
286.89 to 290.508Second one, not so much.
Then we feel disgust.
290.508 to 292.89(audience laughing)
292.89 to 294.42That's the nature of things.
294.42 to 295.383We get tired.
296.97 to 298.44I used to be a fan of Bach.
298.44 to 300.66I used to play it on the
guitar and, you know,
300.66 to 302.64I can hear it two, three, five times.
302.64 to 307.64If I had to hear it 24 hours
nonstop, might be very tiring.
307.71 to 308.91If you're feeling very cold,
308.91 to 311.91you come near a fire, it's so wonderful.
311.91 to 313.83Then after some moments
you just go a little back
313.83 to 315.13and then it start burning.
316.08 to 319.653It sort of uses itself
as you experience it.
322.56 to 326.4And also again, again, it can
also, it's something that you,
326.4 to 328.83it is not something that
is radiating outside.
328.83 to 330.96Like you can feel intense pleasure,
330.96 to 333.933and some others around you
can be suffering a lot.
335.61 to 338.43Now, what there will be happiness?
338.43 to 340.77And happiness, of course,
is such a vague word.
340.77 to 342.183So let's say well-being.
345.06 to 346.29And so I think the best definition,
346.29 to 349.26according to the Buddhist view,
349.26 to 351.18is that well-being
351.18 to 354.753is not just a mere pleasurable sensation.
356.61 to 360.483It is a deep sense of
serenity and fulfillment.
362.73 to 363.563A state
365.04 to 368.94that actually pervades
368.94 to 372.6and underlies all emotional states,
372.6 to 375.453and all the joys of sorrows
that can come one's way.
377.01 to 379.14Why you, that might be surprising.
379.14 to 382.65Can we have this kind of
well-being while being sad?
382.65 to 384.72In a way, why not?
384.72 to 387.123Because we are speaking
of a different level.
390.48 to 393.363If, look at the waves
coming near the shore.
394.35 to 397.3When you are at the bottom of
the wave, you hit the bottom.
398.34 to 400.05You hit the solid rock.
400.05 to 402.69When you are surfing on
the top, you're all elated.
402.69 to 405.44So you go from elation to
depression, there's no depth.
407.13 to 410.31Now if you look at the the high sea,
410.31 to 414there might be beautiful,
calm ocean like a mirror.
414 to 416.19There might be storms.
416.19 to 420.483But the depth of the ocean
is still there, unchanged.
421.95 to 423.36So now how is that?
423.36 to 425.01It can only be a state of being,
425.01 to 429.6not just a fleeting
emotion, sensation, even joy
429.6 to 431.97that can be the spring of happiness,
431.97 to 433.47but there's also wicked joy.
433.47 to 435.42You can rejoice in someone's suffering.
436.89 to 440.133So now how do we proceed
in our quest for happiness?
441.51 to 445.05Very often we look outside.
445.05 to 448.05We think that if we could
gather this and that,
448.05 to 449.04all the conditions,
449.04 to 451.893something that we say
everything to be happy,
452.76 to 454.74to have everything to be happy.
454.74 to 457.32That very sentence already be
457.32 to 460.47the doom of destruction of
happiness, to have everything.
460.47 to 462.663If we miss something, it collapses.
464.31 to 465.63And also when things go wrong,
465.63 to 468.12we're trying to fix
things outside so much.
468.12 to 472.32But our control on the outer world
472.32 to 476.583is limited, temporary, and often illusory.
477.6 to 482.04So now look at the inner
conditions, and it's stronger.
482.04 to 485.7Isn't it the mind that
translates the outer condition
485.7 to 487.68into happiness and suffering?
487.68 to 489.51And isn't that stronger?
489.51 to 492.57We know by experience that we can be
492.57 to 494.61in what we call a little paradise
494.61 to 497.523and yet be completely unhappy within.
499.5 to 501.69The dilemma was once in Portugal
501.69 to 503.97and there was lot of
construction going on everywhere.
503.97 to 506.67So one evening he said, "Look,
you're doing all these things
506.67 to 510.69but isn't it nice also to
build something within?"
510.69 to 512.91And he said, "Unless that,
512.91 to 515.37even you get a high-tech flat
515.37 to 520.37on the 100 floor of a super
modern and comfortable building,
520.77 to 522.45if you're deeply unhappy within,
522.45 to 523.8all you are going to look for
523.8 to 525.35is a window from which to jump.
527.91 to 529.74So now at the opposite,
529.74 to 531.27we know a lot of people who,
531.27 to 534in very difficult circumstances,
534 to 537.3managed to keep serenity, inner strength,
537.3 to 539.373inner freedom, confidence.
540.42 to 542.34So now if the inner
conditions are stronger,
542.34 to 545.37of course, the outer
conditions do influence.
545.37 to 548.97And it's wonderful to
live longer, healthier,
548.97 to 551.76to have access to information, education,
551.76 to 556.76to be able to travel, to have
freedom is highly desirable.
556.95 to 558.6However, this is not enough.
558.6 to 563.6Those are just auxiliary help conditions.
563.76 to 567.123The experience that translate
everything is within the mind.
567.96 to 569.58So then when we ask oneself
569.58 to 574.2how to nurture the
conditions for happiness,
574.2 to 575.55the inner conditions,
575.55 to 579.483and which are those which
will undermine happiness?
580.32 to 583.68So then this needs to
have some experience.
583.68 to 585We have to know from ourself.
585 to 587.49There are certain state
of mind that are conducing
587.49 to 590.04to this flourishing, to this well-being.
590.04 to 592.743What the Greek call
eudaimonia, flourishing.
594.36 to 597.873There are some which are
adverse to this well-being.
599.13 to 601.383And so if we look from our own experience,
602.82 to 607.11anger, hatred, jealousy, arrogance,
607.11 to 610.923obsessive desire, strong grasping,
611.76 to 613.74they don't leave us in such a good state
613.74 to 616.08after we have experienced it.
616.08 to 619.023And also they are detrimental
to others' happiness.
620.43 to 624.45So we may consider that the
more those are invading our mind
624.45 to 626.88and like a chain reaction,
626.88 to 630.093the more we'll feel miserable,
we'll feel tormented.
631.08 to 634.56At the opposite, everyone
knows deep within
634.56 to 638.19that an act of selfish
generosity from the distance
638.19 to 641.13without anyone knowing anything about it,
641.13 to 644.13we could save a
children's, a child's life,
644.13 to 645.27make someone happy.
645.27 to 648.75We don't need a recognition,
we don't need any gratitude.
648.75 to 650.65Just the mere fact of doing that
651.66 to 656.16feels such a sense of
adequation with our deep nature.
656.16 to 658.51And we would like to be
like that all the time.
659.37 to 663.3So is that possible to
change our way of being,
663.3 to 664.713to transform one's mind?
666.03 to 669.57And those negative emotion
or destructive emotion
669.57 to 671.523inherent to the nature of mind,
672.54 to 675.45is change possible in our emotions
675.45 to 678.21in our traits, in our moods?
678.21 to 681.36So for that we have to ask
what's the nature of mind?
681.36 to 684.183And if we look from the
experiential point of view,
685.92 to 688.163there is a primary
quality of consciousness.
688.163 to 693.163That is the mere fact to
be cognitive, to be aware.
693.57 to 695.313Consciousness is like a mirror
695.313 to 698.52that allows all images to rise on it.
698.52 to 701.61You can have ugly faces,
beautiful faces, the mirror,
701.61 to 705.12the mirror allows that, but
the mirror is not tainted,
705.12 to 709.44it's not modified, it's not
altered by those images.
709.44 to 712.44Likewise, behind every single thought
712.44 to 717.24there is the bare
consciousness, pure awareness.
717.24 to 718.68This is the nature.
718.68 to 722.61It cannot be tainted intrinsically
with hatred or jealousy
722.61 to 725.069because then if it was always there,
725.069 to 728.79like a dye that would
permeate the whole clot,
728.79 to 731.37then it would be found
all the time somewhere.
731.37 to 733.47We know we're not always angry,
733.47 to 736.41always jealous or always generous.
736.41 to 739.29So because the basic
fabric of consciousness
739.29 to 741.15is this pure cognitive quality
741.15 to 743.76that differentiated it from a stone,
743.76 to 745.26there is a possibility for change
745.26 to 747.57because all emotions are fleeting.
747.57 to 750.48That is the ground for mind training.
750.48 to 752.79Mind training has been on the idea
752.79 to 755.28that two opposite mental factors
755.28 to 757.53cannot happen at the same time.
757.53 to 759.51You could go from love to hate,
759.51 to 762.75but you cannot at the same
time to have the same object,
762.75 to 766.2the same person want to
harm and want to do good.
766.2 to 769.893You cannot in the same gesture
shake hand and give a blow.
770.88 to 773.97So there are natural antidotes to emotion
773.97 to 776.463that are destructive to
our inner well-being.
777.9 to 779.463So that's a way to proceed.
780.3 to 783.87Rejoicing compared to jealousy,
783.87 to 786.39a kind of sense of inner freedom
786.39 to 789.963as opposite to intense
grasping and obsession.
791.28 to 795.573Benevolence, loving
kindness against hatred.
796.47 to 798.33But, of course, each emotion
798.33 to 800.253then would need a particular antidote.
801.39 to 803.97Another way is to try to
find a general antidote
803.97 to 808.293to all emotions, and that's
by looking at the very nature.
809.34 to 814.34Usually when we feel annoyed,
hatred or upset with someone
815.1 to 817.2or obsessed with something,
817.2 to 819.6the mind goes again and
again to that object.
819.6 to 820.98Each time it goes to the object,
820.98 to 825.15it reinforces that
obsession or that annoyance.
825.15 to 829.14So then it's a self-perpetuating process.
829.14 to 831.18So what we need to look now is,
831.18 to 833.33instead of looking
outward, we look inward.
834.27 to 835.65Look at anger itself.
835.65 to 837.15It looks very menacing
837.15 to 842.15like a bellowing monsoon
cloud, thunder storm.
842.19 to 844.2But we think we could sit on the cloud.
844.2 to 846.9But if we go there, it's just mist.
846.9 to 850.02Likewise, if you look
at the thought of anger,
850.02 to 853.89it will vanish like frost
under the morning sun.
853.89 to 856.89If you do this again and
again, the propensity,
856.89 to 859.29the tendencies for anger to arise again
859.29 to 862.74will be less and less each
time you dissolved it.
862.74 to 864.81And at the end, although it may rise,
864.81 to 866.16it will just cross the mind
866.16 to 869.85like a bird crossing the sky
without leaving any track.
869.85 to 872.313So this is the principle of mind training.
873.66 to 877.17Now, it takes time
877.17 to 882.17because we, it took time for
all those faults in our mind,
882.24 to 884.22the tendencies to build up.
884.22 to 886.83So it will take time
to unfold them as well.
886.83 to 890.01But that's the only way to
go, mind transformation.
890.01 to 893.37That is the very meaning of meditation.
893.37 to 896.31It means familiarization
with a new way of being,
896.31 to 898.05new way of perceiving thing,
898.05 to 900.48which is more in that
equation with reality,
900.48 to 901.95with interdependence,
901.95 to 904.56with the stream and
continuous transformation
904.56 to 907.44which are being and our consciousness is.
907.44 to 909.36So the interface with cognitive science,
909.36 to 910.59since we need to come to that
910.59 to 911.67and what was the subject
911.67 to 914.88of we have to deal in such a short time,
914.88 to 916.17with brain plasticity.
916.17 to 918.9Brain was taught to be more or less fixed.
918.9 to 922.05All the normal connection
in numbers and quantities.
922.05 to 924.84We're taught till the last 20 years,
924.84 to 926.1taught to be more or less fixed
926.1 to 928.65when we reached the adult age.
928.65 to 931.92Now recently, it has been
found that it can change a lot.
931.92 to 933.39A violinist, as we heard,
933.39 to 935.67who have done 10,000
hours of violin practice,
935.67 to 937.95some area that controls the movements
937.95 to 940.83of fingers in the brain change a lot,
940.83 to 943.773increase in reinforcement
of the synaptic connections.
944.76 to 948.06So can we do that with human qualities,
948.06 to 952.32with loving kindness, with
patience, with openness?
952.32 to 955.413So that what those great
meditators have been doing.
956.76 to 961.76Some of them who came to the
labs like in Madison, Wisconsin
962.01 to 964.335or in Berkeley did
964.335 to 967.35320 to 40,000 hours of meditation.
968.31 to 969.87They do like three years retreat
969.87 to 971.73where they do meditate 12 hours a day.
971.73 to 973.02And then the rest of their life,
973.02 to 974.88they would do that
three, four hours a day.
974.88 to 978.097They are real Olympic
champions of mind training.
978.097 to 981.3(audience laughing)
981.3 to 982.59This is the place where the meditate.
982.59 to 985.08You can see it's kind of inspiring.
985.08 to 989.33Now here with 256 electrodes.
989.33 to 992.413(audience laughing)
994.32 to 995.64So what did they find?
995.64 to 999.753Of course, same thing, scientific embargo.
1000.62 to 1002.54A paper has been submitted to "Nature."
1002.54 to 1004.94Hopefully it will be accepted.
1004.94 to 1007.04It deals with the state of compassion,
1007.04 to 1008.57unconditional compassion.
1008.57 to 1010.43We ask meditators who have been doing that
1010.43 to 1012.32for years and years and years,
1012.32 to 1014.96to put their mind in a state
1014.96 to 1017.18where is nothing but loving kindness,
1017.18 to 1019.67total availability to sentient being.
1019.67 to 1021.8Of course, during the training,
we do that with object.
1021.8 to 1024.35We think of people suffering,
we thought of people we love.
1024.35 to 1025.73But at some point it can be a state
1025.73 to 1027.323which all pervading.
1028.7 to 1030.233Here is a preliminary result,
1031.19 to 1033.41which I can show because
already been shown.
1033.41 to 1038.41The bell curve shows 150 controls.
1038.54 to 1040.46And what is being looked at
1040.46 to 1042.41is the difference between the right
1042.41 to 1044and the left frontal lobe.
1044 to 1045.29In very short,
1045.29 to 1048.23people who have more
activity on the right side
1048.23 to 1049.7of the of the prefrontal cortex
1049.7 to 1053.03are more depressed, withdrawn.
1053.03 to 1055.583They don't describe a
lot of positive affect.
1056.63 to 1059.39It's the opposite on the left side,
1059.39 to 1062.93more tendance to
(indistinct), to happiness,
1062.93 to 1066.14to express, and curiosity, and so forth.
1066.14 to 1068So there's a basic line for people
1068 to 1070.13and also it can be changed.
1070.13 to 1072.878If you see a comic movie,
you go off to the left side.
1072.878 to 1075.05If you're happy about something,
1075.05 to 1076.07you'll go more to the left side.
1076.07 to 1077.48If you have a lot of depression,
1077.48 to 1078.88you'll go to the right side.
1079.91 to 1084.91Here, the minus 0.5 is a
four standard deviation
1085.82 to 1088.55of a meditator who meditate on compassion.
1088.55 to 1091.2It's something that is
totally out of the bell curve.
1092.63 to 1093.56So I have no time
1093.56 to 1096.32to go into all the different
scientific results.
1096.32 to 1097.97Hopefully they will come.
1097.97 to 1098.93But they found that,
1098.93 to 1103.25this is after three and
a half hours in fMRI.
1103.25 to 1105.05It's like coming out of a spaceship.
1107.57 to 1110.3Also, it has been shown in
other labs, for instance,
1110.3 to 1113.6Paul Ekman's labs in Berkeley,
1113.6 to 1115.79that there, some meditators are able also
1115.79 to 1117.77to control the emotional response
1117.77 to 1119.84more than it could be taught,
1119.84 to 1121.58like the startle experiments for instance.
1121.58 to 1123.14If you sit a guy on the chair
1123.14 to 1125.36with all this kind of apparatus
measuring your physiology
1125.36 to 1127.94and it's kind of a bomb that goes off.
1127.94 to 1130.1It's a so instinctive response,
1130.1 to 1131.48that in 20 years,
1131.48 to 1134.623you never saw anyone who would not jump.
1134.623 to 1135.456Somehow-
  1. Tell compelling stories. Bryan Stevenson, a civil rights attorney and head of the Equal Justice Initiative, which provides legal representation to poor defendants, earned the longest standing ovation of any TED speaker. A full 65 percent of Stevenson’s talk focused on personal stories, proving that appealing to the emotions of the audience is powerful.

Bryan Stevenson on “We Need to Talk about an Injustice”

“Ultimately, you judge the character of a society, not by how they treat their rich and the powerful and the privileged, but by how they treat the poor, the condemned, the incarcerated. Because it’s in that nexus that we actually begin to understand truly profound things about who we are.”

  1. Are conversational. Practice may (or may not) make things perfect, but it does make them look easy. “Dr. Jill” (Jill Bolte Taylor), a brain researcher, tells the powerful story of experiencing a stroke from the inside out in her TED Talk, now with over 29 million views. Believe it or not: her conversational tone was achieved by rehearsing two hundred times! Having a genuine conversation, as if communicating with each individual in the audience, makes speakers seem like real people, not hyped-up, on-stage performers. When engaged in conversation, our brains somehow realize that they must hold up their part of the bargain by paying attention to what’s coming up.

Jill Bolte Taylor on “My Stroke of Insight”

“Then I realized, ‘Oh, my gosh! I'm having a stroke!’ And the next thing my brain says to me is, ‘Wow! This is so cool!’”

  1. Teach listeners something new. The human brain is hungry for a freshly packaged idea, a surprising fact, or a new take on things. Ideally, as a speaker, you want a “huh?” response from listeners, as if to say, “Really? I didn’t know that!” Harvard psychologist Dan Gilbert’s TED Talk challenges the traditional view that unless we get what we want, we’ll be miserable. Now with over 20 million views, his intriguing research suggests otherwise.

Dan Gilbert on “The Surprising Science of Happiness”

“The lesson I want to leave you with, from these data, is that our longings and our worries are both to some degree overblown, because we have within us the capacity to manufacture the very commodity we are constantly chasing when we choose experience.”

0.78 to 5.78(gentle music)
(videos whooshing)
12.969 to 15.998(audience applauding)
15.998 to 17.73- When you have 21 minutes to speak,
17.73 to 20.732 million years seems
like a really long time,
20.73 to 23.28but evolutionarily 2
million years is nothing.
23.28 to 25.2And yet in 2 million years
25.2 to 29.01the human brain has
nearly tripled in mass,
29.01 to 32.4going from the 1.25 pound
brain of our ancestor here,
32.4 to 35.07Habilis, to the almost
three pound meatloaf
35.07 to 38.73that everybody here
has between their ears.
38.73 to 43.05What is it about a big
brain that nature was
43.05 to 45.9so eager for everyone of us to have one?
45.9 to 48Well, it turns out when
brains triple in size
48 to 49.8they don't just get three times bigger,
49.8 to 51.72they gain new structures.
51.72 to 54.69And one of the main reasons
that our brain got so big is
54.69 to 57.75because it got a new part
called the frontal lobe,
57.75 to 61.11and particularly a part
called the prefrontal cortex.
61.11 to 63.54Now, what does a prefrontal
cortex do for you
63.54 to 66.66that should justify the
entire architectural overhaul
66.66 to 69.96of the human skull in the
blink of evolutionary time?
69.96 to 73.02Well, turns out the prefrontal
cortex does lots of things,
73.02 to 75.9but one of the most
important things it does is
75.9 to 78.9it is an experience simulator.
78.9 to 82.56You know, flight pilots
practice in flight simulators
82.56 to 85.53so that they don't make
real mistakes in planes.
85.53 to 88.08Human beings have this
marvelous adaptation
88.08 to 91.89that they can actually have
experiences in their heads
91.89 to 94.17before they try them out in real life.
94.17 to 96.69This is a trick that none
of our ancestors could do,
96.69 to 99.93that no other animal can
do quite like we can.
99.93 to 101.52It's a marvelous adaptation.
101.52 to 103.44It's up there with opposable thumbs
103.44 to 105.56and standing upright in language as one
105.56 to 108.54of the things that got our
species outta the trees
108.54 to 110.64and into the shopping mall.
(audience laughing)
110.64 to 114.18Now, all of you have done this.
114.18 to 115.013I mean, you know,
115.013 to 118.08Ben and Jerry's doesn't have
liver and onion ice cream,
118.08 to 120and it's not because they whipped some up,
120 to 121.56tried it and went, "yuck."
121.56 to 124.59It's because from without
leaving your armchair
124.59 to 126.967you can simulate that flavor and say,
126.967 to 129.003"yuck" before you make it.
131.19 to 133.95Let's see how your experience
simulators are working.
133.95 to 135.69Let's just run a quick diagnostic
135.69 to 137.76before I proceed with
the rest of the talk.
137.76 to 140.43Here's two different
futures that I invite you
140.43 to 143.1to contemplate and you
can try to simulate them
143.1 to 145.65and tell me which one you
think you might prefer.
145.65 to 148.23One of them is winning the lottery,
148.23 to 151.14This is about $314 million,
151.14 to 153.813and the other is becoming paraplegic.
154.83 to 156.78So just give it a moment of thought.
156.78 to 159.54You probably don't feel like
you need a moment of thought.
159.54 to 163.29And interestingly, there
are data on these two groups
163.29 to 165.75of people, data on how happy they are.
165.75 to 168.78And this is exactly what
you expected, isn't it?
168.78 to 170.37But these aren't the data.
170.37 to 171.63I made these up.
171.63 to 172.8These are the data.
172.8 to 175.59You failed the pop quiz and
you're hardly five minutes
175.59 to 177.78into the lecture because the fact is
177.78 to 180.48that a year after losing
the use of their legs
180.48 to 182.91and a year after winning the lotto,
182.91 to 186.78lottery winners and
paraplegics are equally happy
186.78 to 187.613with their lives.
187.613 to 190.92Now, don't feel too bad about
failing the first pop quiz
190.92 to 193.35because everybody fails
all of the pop quizzes
193.35 to 194.88all of the time.
194.88 to 197.19The research that my
laboratory has been doing,
197.19 to 198.66that economists and psychologists
198.66 to 200.19around the country have been doing
200.19 to 203.46have revealed something
really quite startling to us.
203.46 to 205.26Something we call the impact bias,
205.26 to 208.86which is the tendency for
the simulator to work badly.
208.86 to 211.29For the simulator to make you believe
211.29 to 214.02that different outcomes are more different
214.02 to 215.28than in fact they really are.
215.28 to 217.83From field studies to laboratory studies,
217.83 to 220.14we see that winning or losing an election
220.14 to 222.45gaining or losing a romantic partner,
222.45 to 224.22getting or not getting a promotion,
224.22 to 227.94passing or not passing a
college test, on and on,
227.94 to 230.61have far less impact, less intensity,
230.61 to 234.99and much less duration than
people expect them to have.
234.99 to 237.87In fact, a recent study,
this almost floors me,
237.87 to 241.62a recent study showing
how major life traumas
241.62 to 244.44affect people suggests that if it happened
244.44 to 246.99over three months ago
with only a few exceptions
246.99 to 249.963it has no impact whatsoever
on your happiness.
251.61 to 252.443Why?
253.32 to 256.95Because happiness can be synthesized.
256.95 to 259.147Sir Thomas Brown wrote in 1642,
259.147 to 261.24"I am the happiest man alive.
261.24 to 264.27I have that in me that can
convert poverty to riches,
264.27 to 266.01adversity to prosperity,
266.01 to 268.53and I am more invulnerable than Achilles.
268.53 to 271.35Fortune hath not one place to hit me."
271.35 to 274.08Kind of remarkable machinery
does this guy have in his head?
274.08 to 276.87Well, it turns out it's precisely the same
276.87 to 280.56remarkable machinery that all of us have.
280.56 to 283.08Human beings have something
that we might think
283.08 to 285.72of as a psychological immune system,
285.72 to 287.43a system of cognitive processes,
287.43 to 290.16largely non-conscious cognitive processes
290.16 to 293.88that help them change
their views of the world
293.88 to 296.4so that they can feel
better about the worlds
296.4 to 298.59in which they find themselves.
298.59 to 300.96Like Sir Thomas, you have this machine.
300.96 to 305.46Unlike Sir Thomas, you
seem not to know it.
305.46 to 307.59We synthesize happiness
307.59 to 310.17but we think happiness
is a thing to be found.
310.17 to 311.7Now, you don't need me
311.7 to 313.89to tell you give you too many examples
313.89 to 316.41of people synthesizing
happiness I suspect.
316.41 to 318.51Though I'm gonna show you
some experimental evidence.
318.51 to 320.7You don't have to look
very far for evidence.
320.7 to 322.65I as a challenge to myself
322.65 to 324.66since I say this once
in a while in lectures,
324.66 to 326.28I took a copy of "The New York Times"
326.28 to 327.54and tried to find some instances
327.54 to 329.01of people synthesizing happiness.
329.01 to 331.267And here are three guys
synthesizing happiness.
331.267 to 333.39"I'm so much better off
physically, financially,
333.39 to 335.25emotionally, and almost every other way.
335.25 to 337.11Mentally, almost every other way.
337.11 to 338.22I don't have one minute's regret.
338.22 to 339.48It was a glorious experience.
339.48 to 340.68I believe it turned out for the best."
340.68 to 342.96Who are these characters who are so happy?
342.96 to 344.88Well, the first one is Jim Wright.
344.88 to 346.86Some of you are old
enough to remember he was
346.86 to 349.44the Chairman of the
House of Representatives
349.44 to 351.51and he resigned in disgrace when
351.51 to 353.49this young Republican
named Newt Gingrich found
353.49 to 355.35out about a shady book deal he had done.
355.35 to 356.25He lost everything.
356.25 to 358.83Most powerful Democrat in
the country lost everything.
358.83 to 361.56He lost his money, lost his power.
361.56 to 363.757What does he have to say all
these years later about it?
363.757 to 366.96"I am so much better off
physically, financially, mentally,
366.96 to 368.04and almost every other way."
368.04 to 370.8What other way would
there be to be better off?
370.8 to 373.41Vegetably, minerally, animaly?
(audience laughing)
373.41 to 374.693He's pretty much covered him there.
374.693 to 376.703Moreese Bickham is somebody
you've never heard of.
376.703 to 380.7Moreese Bickham uttered these
words upon being released.
380.7 to 381.81He was 78 years old.
381.81 to 384.54He'd spent 37 years in
Louisiana state penitentiary
384.54 to 386.31for a crime he didn't commit.
386.31 to 388.44He was ultimately exonerated at the age
388.44 to 390.39of 78 through DNA evidence.
390.39 to 392.107And what did he have to
say about his experience?
392.107 to 393.24"I don't have one minute's regret.
393.24 to 394.5It was a glorious experience."
394.5 to 395.88Glorious?
395.88 to 396.817This guy is not saying,
396.817 to 398.22"Well there's some nice guys.
398.22 to 399.053They had a gym."
399.053 to 401.01It's glorious, a word we usually reserve
401.01 to 403.98for something like a religious experience.
403.98 to 406.38Harry S. Langerman uttered these words
406.38 to 408.54and he's somebody you
might've known but didn't,
408.54 to 410.76because in 1949 he read a little article
410.76 to 413.19in the paper about a hamburger stand owned
413.19 to 414.93by these two brothers named McDonald's.
414.93 to 416.88And he thought, that's a really neat idea.
416.88 to 418.23So he went to find them.
418.23 to 421.14They said, we'd give you a
franchise on this for 3000 bucks.
421.14 to 422.37Harry went back to New York,
422.37 to 424.47asked his brother who
was an investment banker
424.47 to 425.91to loan him the $3,000
425.91 to 427.387and his brother's immortal words were,
427.387 to 429.21"You idiot, nobody eats hamburgers."
429.21 to 430.47He wouldn't lend him the money.
430.47 to 431.73And of course, six months later
431.73 to 433.8Ray Kroc had exactly the same idea.
433.8 to 436.17It turns out people do eat hamburgers,
436.17 to 440.1and Ray Kroc for a while became
the richest man in America.
440.1 to 441.3Oh, and then finally,
441.3 to 443.1you know the best of all possible worlds.
443.1 to 445.26Some of you recognized this young photo
445.26 to 447.66of Pete Best who was the original drummer
447.66 to 448.95for the Beatles.
448.95 to 451.35Until they, you know, kinda
like sent him out on an errand
451.35 to 454.59and snuck away and picked
up Ringo on a tour.
454.59 to 457.02Well, in 1994 when Pete
Best was interviewed,
457.02 to 458.22yes, he's still a drummer.
458.22 to 459.93Yes, he's a studio musician.
459.93 to 460.807He had this to say,
460.807 to 463.23"I'm happier than I would've
been with The Beatles."
463.23 to 465.69Okay, there's something
important to be learned
465.69 to 468.54from these people and it
is the secret of happiness.
468.54 to 470.88Here it is, finally to be revealed.
470.88 to 473.61First accrue wealth, power, and prestige.
473.61 to 476.25Then lose it.
(audience laughing)
476.25 to 478.95Second, spend as much
of your life in prison
478.95 to 480.183as you possibly can.
481.08 to 484.47Third, make somebody
else really, really rich.
484.47 to 487.293And finally, never, ever join The Beatles.
488.79 to 493.79Okay, now I, like Ze Frank,
can predict your next thought
493.95 to 495.63which is, "Yeah, right!"
495.63 to 497.91Because when people synthesize happiness
497.91 to 500.1as these gentlemen seem to have done,
500.1 to 501.66we all smile at them,
501.66 to 504.6but we kind of roll our
eyes and say, "Yeah, right.
504.6 to 506.287You never really wanted the job."
506.287 to 508.02"Oh yeah, right!
508.02 to 510.12You really didn't have that
much in common with her
510.12 to 512.28and you figured that
out just about the time
512.28 to 514.53she threw the engagement
ring in your face."
514.53 to 518.25We smirk because we believe
that synthetic happiness
518.25 to 519.66is not of the same quality
519.66 to 522.03as what we might call natural happiness.
522.03 to 523.38What are these terms?
523.38 to 526.83Natural happiness is what we
get when we get what we wanted.
526.83 to 530.04And synthetic happiness
is what we make when
530.04 to 531.84we don't get what we wanted.
531.84 to 534.87And in our society, we
have a strong belief
534.87 to 537.93that synthetic happiness
is of an inferior kind.
537.93 to 539.85Why do we have that belief?
539.85 to 541.62Well, it's very simple.
541.62 to 545.55What kind of economic
engine would keep churning
545.55 to 548.85if we believe that not getting
what we want could make us
548.85 to 551.85just as happy as getting it?
551.85 to 555.06With all apologies to my
friend Matthieu Ricard,
555.06 to 557.97a shopping mall full of
Zen monks is not going
557.97 to 559.38to be particularly profitable
559.38 to 562.083'cause they don't want stuff enough.
563.07 to 566.76I wanna suggest to you that
synthetic happiness is every bit
566.76 to 570.06as real and enduring as
the kind of happiness
570.06 to 572.04you stumble upon when you get exactly
572.04 to 573.475what you are aiming for.
573.475 to 575.91Now, I'm a scientist, so I'm
gonna do this not with rhetoric
575.91 to 578.67but by marinating you
in a little bit of data.
578.67 to 581.31Let me first show you
an experimental paradigm
581.31 to 585that is used to demonstrate
the synthesis of happiness
585 to 586.23among regular old folks.
586.23 to 588.87And this isn't mine, it's a
50 year old paradigm called
588.87 to 590.07the free choice paradigm.
590.07 to 591.36It's very simple.
591.36 to 594.18You bring in say, six objects,
594.18 to 595.83and you ask a subject to rank them
595.83 to 597.09from the most to the least liked.
597.09 to 598.53In this case, because the experiment
598.53 to 600.03I'm gonna tell you about uses them.
600.03 to 601.83These are Monet prints.
601.83 to 603.72So everybody can rank these Monet prints
603.72 to 604.86from the one they like the most
604.86 to 606.27to the one they like the least.
606.27 to 608.167Now we give you a choice.
608.167 to 610.71"We happen to have some
extra prints in the closet
610.71 to 613.23and we're gonna give you one
as your prize to take home.
613.23 to 615.93We happen to have number
three and number four,"
615.93 to 617.377we tell the subject.
617.377 to 619.05"There's a bit of a difficult choice
619.05 to 621.54'cause neither one is preferred
strongly to the other,
621.54 to 624.57but naturally people
tend to pick number three
624.57 to 627.69because they liked it a little
better than number four."
627.69 to 631.35Sometime later it could be 15
minutes, it could be 15 days.
631.35 to 633.36The same stimuli were
put before the subject
633.36 to 635.887and the subject is asked
to re-rank the stimuli.
635.887 to 638.19"Tell us how much you like them now."
638.19 to 639.42What happens?
639.42 to 641.19Watch as happiness is synthesized.
641.19 to 643.2This is the result that
has been replicated
643.2 to 644.55over and over again.
644.55 to 646.44You're watching happiness be synthesized.
646.44 to 647.99Would you like to see it again?
648.96 to 650.077Happiness!
650.077 to 652.38"The one I got is really
better than I thought.
652.38 to 655.14That other one I didn't get sucks."
655.14 to 656.94That's the synthesis of happiness.
656.94 to 660.697Now, what's the right response to that?
660.697 to 663.33"Yeah, right!"
663.33 to 665.49Now here's the experiment we did,
665.49 to 667.59and I hope this is gonna
convince you that "yeah, right"
667.59 to 669.69was not the right response.
669.69 to 670.83We did this experiment
670.83 to 673.23with a group of patients
who had intergrade amnesia.
673.23 to 675These are hospitalized patients.
675 to 677.31Most of them have Korsakoff syndrome,
677.31 to 681.63polyneuritic psychosis that
they drank way too much
681.63 to 684.03and they can't make new memories, okay?
684.03 to 685.53They remember their childhood,
685.53 to 687.36but if you walk in and introduce yourself
687.36 to 689.22and then leave the room when you come back
689.22 to 690.873they don't know who you are.
691.98 to 695.34We took our Monet prints to the hospital
695.34 to 698.79and we asked these patients to rank them
698.79 to 699.92from the one they liked the most
699.92 to 702to the one they liked the least.
702 to 703.59We then gave them the choice
703.59 to 705.9between number three and number four.
705.9 to 707.317Like everybody else, they said,
707.317 to 708.81"Gee, thanks doc, that's great.
708.81 to 709.86I can use a new print.
709.86 to 711.81I'll take number three."
711.81 to 715.38We explained we would have
number three mailed to them.
715.38 to 718.32We gathered up our materials
and we went outta the room
718.32 to 719.823and counted to a half hour.
720.81 to 722.61Back into the room.
722.61 to 724.29We say, "Hi, we're back."
724.29 to 727.8The patients, bless them,
say, "Oh doc, I'm sorry.
727.8 to 728.91I got a memory problem.
728.91 to 730.2That's why I'm here.
730.2 to 731.587If I've met you before I don't remember."
731.587 to 732.96"Really, Jim, you don't remember?
732.96 to 734.887I was just here with the Monet prints."
734.887 to 737.947"Sorry doc, I just don't have a clue."
737.947 to 739.59"No problem, Jim.
739.59 to 741.36All I want you to do is rank these
741.36 to 743.46for me from the one you like the most
743.46 to 745.89to the one you like the least."
745.89 to 746.723What do they do?
746.723 to 747.556Well, let's first check
747.556 to 749.58and make sure they're really amnesic.
749.58 to 753.87We ask these amnesic patients
to tell us which one they own,
753.87 to 757.29which one they chose last
time, which one is theirs.
757.29 to 759.45And what we find is amnesic patients,
759.45 to 761.88just guess these are normal controls.
761.88 to 762.75If I did this with you
762.75 to 765.12all of you would know
which print you chose.
765.12 to 767.07But if I do this with amnesic patients,
767.07 to 768.99they don't have a clue.
768.99 to 771.663They can't pick their
print out of a lineup.
772.77 to 775.17Here's what normal controls do.
775.17 to 777.24They synthesize happiness, right?
777.24 to 779.07This is the change in liking score.
779.07 to 780.84The change from the first time they ranked
780.84 to 782.43to the second time they ranked.
782.43 to 785.01Normal controls show that
was the magic I showed you.
785.01 to 787.477Now I'm showing it to
you in graphical form.
787.477 to 789.39"The one I own is better than I thought.
789.39 to 792The one I didn't own,
the one I left behind,
792 to 794.64is not as good as I thought."
794.64 to 797.01Amnesic do exactly the same thing.
797.01 to 798.99Think about this result!
798.99 to 801.9These people like better the one they own
801.9 to 804.183but they don't know they own it.
805.447 to 809.85"Yeah, right," is not the right response.
809.85 to 813.15What these people did when
they synthesized happiness
813.15 to 815.7is they really truly changed
815.7 to 820.7their affective hedonic aesthetic
reactions to that poster.
820.95 to 822.827They're not just saying
it because they own it,
822.827 to 825.933'cause they don't know they own it.
827.49 to 830.76Now, when psychologists show you bars,
830.76 to 832.74you know that they are
showing you averages
832.74 to 834.36of lots of people.
834.36 to 837.81And yet all of us have this
psychological immune system
837.81 to 840.09this capacity to synthesize happiness.
840.09 to 843.21But some of us do this
trick better than others
843.21 to 847.41and some situations allow
anybody to do it more effectively
847.41 to 849.213than other situations do.
850.8 to 855.42It turns out that freedom, the
ability to make up your mind
855.42 to 859.59and change your mind, is the
friend of natural happiness.
859.59 to 860.97'cause it allows you to choose
860.97 to 863.88among all those delicious futures that
863.88 to 865.74and find the one that
you would most enjoy.
865.74 to 869.16But freedom to choose to
change and make up your mind
869.16 to 872.1is the enemy of synthetic happiness.
872.1 to 873.42And I'm gonna show you why.
873.42 to 875.19Dilbert already knows, of course,
875.19 to 876.023you're reading the cartoon
876.023 to 876.856as I'm talking.
876.856 to 878.947"Dogbert's Tech Support,
how come may I abuse you?"
878.947 to 881.437"My printer prints a blank
page after every document."
881.437 to 883.387"Why would you complain
about getting free paper?"
883.387 to 885.547"Free, aren't you just
giving my own paper?"
885.547 to 887.43"Egad, man, look at the
quality of the free paper
887.43 to 888.78compared to your lousy regular paper.
888.78 to 891.427Only fool or a liar would
say that they look the same."
891.427 to 893"Huh, now that you mention it,
893 to 895.027it does seem a little silkier."
895.027 to 896.227"What are you doing?"
896.227 to 899.1"I'm helping people accept the
things they cannot change."
899.1 to 902.61Indeed, the psychological
immune system works
902.61 to 905.16best when we are totally stuck.
905.16 to 906.426When we are trapped.
906.426 to 908.88This is the difference between
dating and marriage, right?
908.88 to 910.38I mean, you go out on a date with a guy
910.38 to 911.213and he picks his nose,
911.213 to 912.9you don't go out on another date.
912.9 to 915.33You're married to a guy
and he picks his nose,
915.33 to 916.41yeah, "He has a heart of gold.
916.41 to 917.88Don't touch the fruitcake, right?"
917.88 to 921.363You find a way to be happy
with what's happened.
922.53 to 925.47Now what I wanna show you is
that people don't know this
925.47 to 928.02about themselves and not
knowing this can work
928.02 to 930.81to our supreme disadvantage.
930.81 to 932.52Here's an experiment we did at Harvard.
932.52 to 934.11We created a photography course
934.11 to 935.91a black and white photography course,
935.91 to 937.23and we allowed students to come in
937.23 to 939.48and learn how to use a dark room.
939.48 to 941.43So we gave them cameras,
they went around campus
941.43 to 943.95they took 12 pictures of
their favorite professors,
943.95 to 946.29and their dorm room, and
their, you know, their dog,
946.29 to 947.28and all the other things they wanted
947.28 to 949.41to have Harvard memories of.
949.41 to 951.72They bring us the camera,
we make up a contact sheet,
951.72 to 953.316they figure out which
are the two best pictures
953.316 to 956.22and we now spend six hours
teaching them about dark rooms.
956.22 to 957.6And they blow two of them up
957.6 to 959.88and they have two
gorgeous 8 by 10 glossies
959.88 to 961.02of meaningful things to them.
961.02 to 963.9And we say, "Which one
would you like to give up?"
963.9 to 965.137They say, "I have to give one up?"
965.137 to 968.97"Oh yes, we need one as
evidence of the class project.
968.97 to 970.32So you have to give me one.
970.32 to 971.61You have to make a choice.
971.61 to 974.31you get to keep one
and I get to keep one."
974.31 to 977.37Now, there are two conditions
in this experiment.
977.37 to 979.597In one case, the students are told,
979.597 to 981.93"But you know, if you
wanna change your mind,
981.93 to 983.94I'll always have the other one here.
983.94 to 985.68And in the next four days
985.68 to 989.7before I actually mail it to
headquarters, I'll be glad to,"
989.7 to 990.667yeah, headquarters,
(audience laughing)
990.667 to 992.94"I'll be glad to swap it out with you.
992.94 to 994.83In fact, I'll come to your dorm room
994.83 to 996.21and give just give me an email.
996.21 to 998.4Better yet, I'll check with you.
998.4 to 999.48You ever wanna change your mind?
999.48 to 1001.1It's totally returnable."
1001.1 to 1002.09The other half of the students
1002.09 to 1003.927are told exactly the opposite.
1003.927 to 1005.87"Make your choice, and by the way,
1005.87 to 1008.84the mail is going out, gosh,
in two minutes to England.
1008.84 to 1010.94Your picture will be winging
its way over the Atlantic.
1010.94 to 1012.77You will never see it again."
1012.77 to 1015.26Now half of the students in each
1015.26 to 1017.6of these conditions are
asked to make predictions
1017.6 to 1019.01about how much they're going to come
1019.01 to 1021.17to like the picture that they keep
1021.17 to 1023and the picture they leave behind.
1023 to 1025.67Other students are just sent
back to their little dorm rooms
1025.67 to 1030.59and they are measured over
the next three to six days
1030.59 to 1032.39on their liking and
satisfaction with the pictures.
1032.39 to 1033.32And look at what we find.
1033.32 to 1037.28First of all, here's what
students think is going to happen.
1037.28 to 1039.2They think they're
gonna maybe come to like
1039.2 to 1041.78the picture they chose a little more
1041.78 to 1043.67than the one they left behind.
1043.67 to 1046.7But these are not statistically
significant differences.
1046.7 to 1048.65It really, it's this very small increase.
1048.65 to 1050.42And it doesn't much matter
1050.42 to 1051.74whether they were in the reversible
1051.74 to 1053.03or irreversible condition.
1053.03 to 1055.7Wrongo, bad simulators.
1055.7 to 1057.59Because here's what's really happening
1057.59 to 1061.01both right before the
swap and five days later
1061.01 to 1063.17people who are stuck with that picture,
1063.17 to 1066.47who have no choice who can
never change their mind
1066.47 to 1068.66like it a lot.
1068.66 to 1071.69And people who are deliberating,
"Should I return it?
1071.69 to 1072.59Have I gotten the right one?
1072.59 to 1073.64Maybe this isn't the good one.
1073.64 to 1074.84Maybe I left the good one,"
1074.84 to 1076.34have killed themselves.
1076.34 to 1077.63They don't like their picture.
1077.63 to 1080.3And in fact, even after the
opportunity to swap has expired,
1080.3 to 1083.84they still don't like their picture.
1083.84 to 1084.673Why?
1084.673 to 1088.31Because the irreversible
condition is not conducive
1088.31 to 1090.89to the synthesis of happiness.
1090.89 to 1093.8So here's the final
piece of this experiment.
1093.8 to 1097.4We bring in a whole new group
of naive Harvard students
1097.4 to 1100.46and we say, "You know, we're
doing a photography course
1100.46 to 1103.25and we can do it one of two ways.
1103.25 to 1105.56We could do it so that when
you take the two pictures
1105.56 to 1107.42you'd have four days to change your mind.
1107.42 to 1109.31Or we're doing another
course where you take
1109.31 to 1111.44the two pictures and you
make up your mind right away
1111.44 to 1112.273and you can never change it.
1112.273 to 1113.78Which course would you like to be in?
1113.78 to 1118.34Duh, 66% of the students, two thirds,
1118.34 to 1120.32prefer to be in the course where
1120.32 to 1122.39they have the opportunity
to change their mind.
1122.39 to 1123.223Hello!
1123.223 to 1125.9966% of the students
choose to be in the course
1125.99 to 1128.81in which they will ultimately
be deeply dissatisfied
1128.81 to 1133.28with the picture because they
do not know the conditions
1133.28 to 1137.42under which synthetic happiness grows.
1137.42 to 1140.42The Bard said everything best, of course,
1140.42 to 1142.46and he's making my point here,
1142.46 to 1144.267but he's making it hyperbolically.
1144.267 to 1145.82"Tis nothing good or bad,
1145.82 to 1147.77but thinking makes it so."
1147.77 to 1151.01It's nice poetry, but that
can't exactly be right.
1151.01 to 1153.14Is there really nothing good or bad?
1153.14 to 1155.81Is it really the case
that gallbladder surgery
1155.81 to 1159.05and a trip to Paris are
just the same thing?
1159.05 to 1163.67Nah, there, that seems like
a one question IQ test.
1163.67 to 1167.03They can't be exactly the
same in more turgid prose
1167.03 to 1168.56but closer to the truth
1168.56 to 1170.54was the father of modern capitalism,
1170.54 to 1173.877Adam Smith, and he said this,
this is worth contemplating.
1173.877 to 1176.78"The great source of both
the misery and disorders
1176.78 to 1180.02of human life seems to
arise from overrating
1180.02 to 1183.59the difference between one
permanent situation and another.
1183.59 to 1185.9Some of these situations may, no doubt,
1185.9 to 1188.93deserve to be preferred to others,
1188.93 to 1193.93but none of them can deserve to be pursued
1194.33 to 1197.36with that passionate
ardour, which drives us
1197.36 to 1201.41to violate the rules either
of prudence or of justice
1201.41 to 1204.11or to corrupt the future
tranquility of our minds,
1204.11 to 1207.77either by shame, from the
remembrance of our own folly
1207.77 to 1211.88or by remorse for the horror
of our own injustice."
1211.88 to 1216.56In other words, yes, some
things are better than others.
1216.56 to 1219.17We should have preferences that lead us
1219.17 to 1222.17into one future over another.
1222.17 to 1225.89But when those preferences
drive us too hard and too fast
1225.89 to 1228.05because we have overrated the difference
1228.05 to 1232.22between these futures, we are at risk.
1232.22 to 1235.97When our ambition is bounded,
it leads us to work joyfully.
1235.97 to 1239.18When our ambition is
unbounded it leads us to lie,
1239.18 to 1242.27to cheat, to steal, to hurt others,
1242.27 to 1244.28to sacrifice things of real value.
1244.28 to 1247.31When our fears are bounded we're prudent,
1247.31 to 1249.14we're cautious, we're thoughtful.
1249.14 to 1252.98When our fears are unbounded and overblown
1252.98 to 1255.74we're reckless and we're cowardly.
1255.74 to 1257.36The lesson I wanna leave you with
1257.36 to 1260.12from these data is that our longings
1260.12 to 1263.21and our worries are both
to some degree overblown
1263.21 to 1266.06because we have within us the capacity
1266.06 to 1270.456to manufacture the very
commodity we are constantly
1270.456 to 1273.89chasing when we choose experience.
1273.89 to 1276.633Thank you.
(upbeat music)
  1. Include a “whoa . . .” moment. When you watch a live performance, you want a story to tell when you get home: “and then, hundreds of balloons dropped from the ceiling.” FX, or special effects, make on-stage or on-screen moments memorable. You could call it a “w-h-a-a-a-a-a-a-t?” moment or a “whoa” moment, but every great presentation has at least one. Listen to Harvard professor Amy Cuddy’s TED Talk, now with more than 69 million views, about the power of body language, not only in shaping how others see us, but in how we see ourselves. Amy ends her talk with some show-stopping moments in which she tells her story about surviving a brain injury, being pulled from college, and “faking it,” not just until she made it, but until she became it. Her hushed audience suddenly breaks into wild applause as she concludes with her personal story—a “whoa” moment.

Amy Cuddy on “Your Body Language May Shape Who You Are”

“Don’t fake it til you make it. Fake it til you become it.”

  1. Can be fun and funny. Humor lights up the human brain, and laughter brings audience members together. As Will Rogers is often attributed to have said, “Everything is funny, as long as it’s happened to someone else.” Humor is relaxing and reflective; it can bring a new perspective to a very stressful situation. Shawn Achor’s TED Talk about positive psychology, now with more than 25 million views, is so witty that the audience laughs continually, although his message about happiness and success is serious and profound!

Shawn Achor on “The Happy Secret to Better Work”

“When I started talking about this research [on positive psychology] outside of academia, with companies and schools, the first thing they said to never do is to start with a graph. The first thing I want to do is start with a graph. This graph looks boring, but it is the reason I get excited and wake up every morning. And this graph doesn’t even mean anything; it's fake data.”

  1. Are well timed. TED Talks are meant to be provocative, not definitive. Speakers don’t tell everything they know about a topic, just the “executive summary,” so that listeners will continue thinking and perhaps explore ideas on their own later. Although the shortest TED Talk is less than sixty seconds long, generally TED speakers must say what they have to say in eighteen minutes or less; that’s the rule—as long as a coffee break and short enough to go viral.

  2. Paint pictures in listeners’ minds. One picture is worth a thousand words, they say. TED recommends creating powerful messages, both in terms of visual aids you choose and words you select. Instead of giving a traditional dry lecture with (the average) forty words per slide, top TED speakers stun the audience with a memorable image that enhances meaning, or they put a few simple words in a large white font on a black screen, for example. TED Talks that work are rich multimedia experiences. They demonstrate that words + images + a speaker should work together, rather than making listeners choose which one to pay attention to.

  3. Are true to themselves. Now with more than three billion combined views on the TED site annually, as well as in blogs and on YouTube, TED Talks are getting better and better, as TED curator Chris Anderson points out. Audiences don’t want robot-like presentations in which speakers try to imitate others; they want speakers to be themselves. While everyone can learn from the best, speakers who are authentic and real are those most likely to be successful. If you ever have an opportunity to give a TED Talk—or even during your speeches for class—always be your best self.

Exercise: If I Only Had a Goal

Think about this class and what you’d like to gain from it. Some students take a public speaking class because they want to earn course credit or fulfill a requirement. But they could gain so much more from the experience if they only had a goal. Goal setting is critical to success in learning and in life, and it’s important to set goals right up front.

For the purposes of this exercise, let’s assume that everyone wants things from this class, like credits, a grade, and a requirement fulfilled by a public speaking course. But try thinking beyond surface goals to deeper, more specific ones by filling in the phrase, “By the end of this course, I’d like to know how to ___________________.” Choose something specific you’d like to work on. For example, perhaps you gave a speech in high school, and your teacher mentioned that you really need to work on gesturing naturally or transitioning between main points or not reading from your notecards. Perhaps you’d like to get better at PowerPoint or learn alternative presentation e-tools like Beautiful.ai, Canva, Visme, Google Slides, Sway, or Prezi. You may not (or may) want to make a living as a famous speaker, but everyone can improve—from the basic elements of good public speaking to more advanced, slick details that make you look like a pro.

After you identify a specific, achievable goal related to your public speaking class, find a partner, read what you’ve both written, and spend five minutes or so talking about your expected major, where you grew up, and so forth. Do you share a key goal for the course? Do you have different goals? Does one of you have a unique goal?

After you have had an opportunity to share your goals, introduce your partner to the rest of the class by identifying their goals and providing some background details you’ve just learned so that everyone can get to know one another. If you’re taking the course for which you’re reading this text online, your instructor may modify this exercise by making it a discussion board or blog assignment. However you do it, remember that identifying goals at the beginning of a learning experience is always the best way to start!

A Conversation . . . but Different

The basic act of forming an idea and verbally communicating it to another person is something you’ve been doing for a long time. In fact, we’ve all been speaking our native tongue since we were toddlers, spouting profound insights like “all gone milk” or “bye-bye doggie” to family members. Eventually, those short phrases became real . Your friends and family communicate with you via texts and phone calls, and in college your professors communicate with you over email or via a learning management system. Conversation—regardless of exactly how we do it—is an all-consuming part of being human.

People don’t fall asleep during conversations, but they often do during presentations—and that’s because many presentations don’t feel conversational.

—Nancy Duarte, TED speaker, author, speaker, and CEO

Conversation is usually spontaneous; it doesn’t require much planning (although we all know people who could benefit by thinking more before opening their mouths!). Or a conversation can be somewhat planned, like when you think about how to ask an instructor for an extension on a project or how to persuade a store clerk to let you return an item even though you’ve lost your receipt. And there’s always the dreaded break-up conversation, which some people do via text, or email, or by simply ghosting a partner, but many of us still do in person. The good news is, without your even realizing it, the conversations you’ve been having all your life have provided you with some basic knowledge that can help you polish your public speaking skills, such as the following:

  1. Organizing your thoughts. You decide what ideas are most important and communicate them in an order that makes sense to you. Starting off with a demand (like a higher salary offer in a final job interview) is usually less successful than building up to a request by itemizing solid reasons first. Imagine how this interview would go:

    1. Interviewer: “Tell me why you think you’re qualified for this new position.”

    2. You: “Oh, sure, we can get to that. But first, let me say that I could never work here for the salary you mentioned.”

  1. After dropping that bomb, you’d be lucky if the interview went on much longer. Instead, it’s important to sell the interviewer first on why you’re worth more. The order in which you communicate your ideas counts!

  1. Reading your audience. As you speak, you interpret others’ reactions: their words, gestures, eye contact, and body language. If someone bristles visibly to something you say, you may change your strategy in the middle of the conversation. Here’s an example you may remember: if you got a “no” from one parent as a kid, rather than arguing, you’d immediately think of a way to try for a “yes”:

    1. You: “Can I go out tonight? My homework is done.”

    2. Parent: “No, you know you have chores to do around the house.”

    3. You: “But I mowed Grandma’s yard yesterday without even being asked.”

    4. Parent: “Yeah, you did. Okay, you can go out.”

  1. Score!

  1. Thinking on your feet. In many conversations, you don’t know the exact path your words will take. You jump right in because something accidentally slips out of your mouth or because you have strong feelings. Ultimately, being able to think on your feet quickly (and still say exactly what you want) is a highly valued skill in many contexts.

Public speaking to a group of people in a structured, deliberate way, however, is speaking to inform, persuade, inspire, or entertain an audience. It can also be a way to show respect or pay tribute, as in presenting a lifetime achievement award or giving a eulogy at a funeral. Unlike words on a page or a screen, a speech’s total effect is produced by the combined force of its content and delivery. Public speaking:

  1. Requires preparation. “Formal” speeches are outlined, researched, planned, edited, and rehearsed before they are delivered. If you graduate first in your high school class, you have the honor of delivering the valedictorian’s address to hundreds of students and their families at commencement. In that kind of situation, you wouldn’t just wing it and hope for the best. You would definitely prepare ahead of time. If your speech is to take place virtually, technology represents yet another layer of preparation required.

  2. Follows a particular structure. Speeches have an organized structure and usually must stick to preset time limits. You may lay out a problem and then propose a solution, for example, like political candidates do, thereby helping listeners follow where you’re taking them in your speech. And sticking to the requested time frame is important, too. If your boss asks for a thirty-minute presentation, and you only speak for five minutes, you’ve just shown your level of commitment to the job. Likewise, if your audience was told you’ll end your presentation at a certain time, but it drags on, you’ll lose people—psychologically, if not physically as they opt out.

  3. Requires more formal language. Clear language and proper grammar are expected; speakers must use terms that the audience understands, ban “uhms” and “likes,” and avoid slang and accidental coarse language. Speaking in an overly casual tone might be appropriate for a late night comedian on a set, but not for a public speaker on stage.

  4. Is designed for impact. Both verbal and nonverbal communication are essential to delivering a message with impact. So are both logic and emotion. Watch some of the best speakers of the past on YouTube or prominent thinkers today on TED Talks. You’ll see that natural but forceful gestures and strong but controlled emotions accompany powerful words.

  5. Goes by quickly. Although we can capture presentations electronically and review them, and can be read after the fact, the initial power of a speech is in the moment. Being a part of an audience where words are soaring (or falling flat, for that matter) can’t necessarily be reproduced electronically. To get the full effect, you have to “be there.”

Exercise: What Does It Take to Become a Competent Speaker? 

Experts believe that competent public speaking requires eight skill areas that relate to you and your speech. Look at the eight statements below and decide how confident you are now, at the beginning of your public speaking course. If you choose mostly low numbers, this course will build on your self-perceived areas of expertise; if they are high, you will have repeated opportunities for improvement. Throughout this course, think about these eight areas and determine if your initial assessment was too high, too low, or right on the mark. We’ll revisit these eight statements at the end of the text.

1 2 3 4 5
Strongly Agree Agree Not Sure Disagree Strongly Disagree
  1. I am confident I can choose and narrow a public speaking topic that is appropriate for an audience and occasion.

  2. I am confident I can communicate a thesis statement and specific purpose in a way that fits an audience and occasion.

  3. I am confident I can provide supporting material or evidence (including electronic and non-electronic presentation aids) appropriate for the audience and occasion.

  4. I am confident I can use an organizational pattern that is appropriate to the topic, audience, occasion, and purpose.

  5. I am confident I can use language that’s appropriate to the audience and occasion.

  6. I am confident I can vary my voice, talk at a good rate (not too fast or slow), and change the loudness of my speech to keep my listeners engaged.

  7. I am confident of my pronunciation (sounds), articulation (stress on the right syllable, rhythm, etc.) and grammar.

  8. I am confident I can use gestures, movement, and other physical and nonverbal behaviors that support my verbal message.

A Result of Critical Thinking

Whether you’re trying to decide which app to download, which candidate to vote for, or how to write a speech, you use your critical thinking skills, or your ability to objectively analyze and evaluate an issue. Recognizing the value of critical thinking goes back centuries: “Critical thinking . . . involves the ability to recognize the relationship between ideas. Socrates taught critical thinking to his students. In fact, the , which encourages argument between opposing viewpoints in order to discover truth, also serves the purpose of enhancing critical thinking. Plato and Aristotle also taught critical thinking, encouraging students to recognize that often things are not as they appear on the surface.” 

When it comes to speeches, thinking critically about the content of your speech ensures that you understand what you’re saying and how your audience may respond. It also means that you’ve thought carefully about what to include in your speech and how to organize it so that your listeners respond as you’d like. What will my main points be? What kind of evidence will I need to support my argument? Your , the reasons you provide to persuade others that an idea is right or wrong or true or false, leading to a particular conclusion, should be at the forefront of your mind.

Oddly enough, in order to become a better thinker, you need to think hard about thinking. This means examining your thinking processes and figuring out how to improve them. Would people call you gullible or skeptical? An effective critical thinker is someone who considers both problems and solutions, pros and cons, and facts and fiction by reading closely, listening carefully, and researching deeply and thoroughly. Critical thinking requires you to find out more than the kinds of predigested bullets, bits, and bytes that characterize the busy times we live in.

Critical thinking skills are key when it comes to preparing successful presentations, but they’re also important when you listen to a speech. Speakers must persuade you to “buy” what they are selling, so your ability to spot problems in their arguments will help you avoid being misled. For example, politicians have a reputation for making promises they may or may not keep, like “Read my lips: no new taxes” (George H. W. Bush) or “We will seek no wider war” (Lyndon B. Johnson). History proved otherwise.

Advertisers will try to convince you to believe that a product will make you feel safe, or happy, or more attractive. Are their claims supported by evidence or are they hoping for an emotional response that will have you whipping out your credit card? Ask yourself: why should I believe this? instead of simply thinking, this is fun to watch or no wonder this won an award for the best advertisement of the year. Although this text will discuss critical thinking throughout, to help sharpen these skills as you read and complete exercises, an intentional learning system is part of the built-in infrastructure. You will notice that every so often you’re asked to answer a question before you’ve even read about the topic. That’s to show you what you know (and what you don’t know) about what’s coming up. You may look at the Challenge question and think to yourself, oh, that’s easy. But when you try to put your thoughts into words in terms of a Reaction, it’s harder than you thought it would be—or you flat out don’t know the answer. That’s okay; you’ll find the answer as you continue reading, gain some insights, and then put what you’ve learned into action as a public speaker. The infrastructure is the Challenge → Reaction → Insight → Action system; see it in action in Figure 1.1. At the end of each chapter, you’ll be asked to share your Insights and plans for Action. The Challenge → Reaction → Insight → Action system works! Use it to maximize your learning.

Figure 1.1 How People Learn

Titled “New Knowledge Resources/Research Expert Opinion”, four squares illustrate Challenge (maze) → Reaction (thumbs up/down) → Insight (magnifying glass) → Action (rocket).