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Business Communication for Success

v1.0.3 Scott McLean

Acknowledgments: Scott McLean

I would like to say thank you to Jeff Shelstad for answering my e-mail after I heard about Flat World Knowledge on National Public Radio. To say Flat World Knowledge’s model just makes sense is an understatement. I am honored to be a part of it all.

Jenn Yee has been an excellent project manager. When I needed feedback she made sure it was available, and when I needed space to create, she helped facilitate it. Writing can be a solitary activity but she made the journey positive and productive.

Elsa Peterson, you are wonderful. Your sharp eye for detail, consistent dedication to the text, and quick turnarounds on requests were invaluable to this project. I have never worked with a better developmental editor. Dan Obuchowski also offered valuable insight into the construction industry and practices that lends real-world credibility to this text.

To my reviewers in the field, I appreciate all the specific feedback that contributed to clear improvements in the text.

  1. Brenda Jolivette Jones, San Jacinto College - Central Campus ()

  2. Christina McCale, Regis University ()

  3. Billie Miller, Ph.D., Cosumnes River College ()

  4. Joyce Ezrow, Anne Arundel Community College ()

  5. Sally Lederer, U of M Carlson School of Management ()

  6. Greg Larson, Salt Lake Community College ()

  7. Gayla Jurevich, Fresno City College ()

  8. Laura Newton, Florida State University ()

  9. Judy Grace, Arizona State University ()

  10. Rita Rud, Purdue University ()

  11. Edna Boroski, Trident Technical College ()

Your words of encouragement and constructive criticism have made this effort worthwhile.

Finally, to Lisa, my life partner, you are amazing. You were a draft recruit on this project and quickly learned the formatting requirements in short order. You are a valuable part of this team. Your relentless editing serves as a clear example of Strunk’s axiom: “Omit needless words.” This text is the better for it. Writing with you, like life, gets better with each year.

Scott McLean

Puerto Montt, Chile

                                             Acknowledgments: Sam Taylor

 I would like to thank first and foremost the wonderful individuals at Invista Performance Solutions (previously Tacoma Community College Corp Ed) including Dr. Lisa Edwards, Lynn Fister, and Emily Barnett for giving me the opportunity to change lives through education.  

To the many students I have had over the years your inspiration has taught me more than I could ever hope to teach you.

To the City of Tacoma Training and Development department thank you for supporting quality education in the workplace and sponsoring leadership development as an initiative.

Last, thank you to the amazing faculty that I have worked with both as student but also to those amazing faculty I work with at Tacoma Community College.