Mastering Human Resource Management

- 1Human Resource Management: Challenges, Emerging Issues, and Roles
- 2Strategy and Workforce Planning
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  - 2.1Opening Case: LUV Is Not Blind
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  - 2.2Strategic Planning
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  - 2.3Aligning HR with Strategy
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  - 2.4Workforce Planning
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  - 2.5Introduction to Talent Analytics
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  - 2.6Conclusion
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- 3Equal Employment Opportunity
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  - 3.1Opening Case: You Didn't Catch Us in Time
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  - 3.2Equal Employment Opportunity (EEO)
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  - 3.3Federal Employment Laws
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  - 3.4Sexual Harassment
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  - 3.5Conclusion
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- 4Job Analysis and Design
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  - 4.1Opening Case: Charming a Chatbot
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  - 4.2Job Analysis
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  - 4.3The Changing Nature of Work
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  - 4.4Job Design
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  - 4.5Work Teams
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  - 4.6Conclusion
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- 5Talent Recruitment
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  - 5.1Opening Case: Recruiting the Best to Work for the Best
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  - 5.2The Recruitment Process
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  - 5.3The Recruitment Funnel
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  - 5.4Internal Recruitment Methods
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  - 5.5External Recruitment Methods
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  - 5.6Conclusion
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- 6Talent Selection
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  - 6.1Opening Case: When Hiring Goes Wrong
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  - 6.2The Selection Process
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  - 6.3Initial Screening Methods
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  - 6.4Pre-Employment Testing
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  - 6.5Interviewing
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  - 6.6Conclusion
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- 7Talent Development
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  - 7.1Opening Case: Level Up in Spark City
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  - 7.2Needs Assessment
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  - 7.3Training Methods
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  - 7.4Evaluating Learning Impact
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  - 7.5Employee Development
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  - 7.6Conclusion
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- 8Performance Management and Appraisal
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  - 8.1Opening Case: A Performance Bucket List
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  - 8.2The Performance Appraisal Process
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  - 8.3Performance Appraisal Methods
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  - 8.4Reinventing Performance Management
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  - 8.5Conclusion
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- 9Managing Compensation
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  - 9.1Opening Case: Work Hard, Have Fun, Make History
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  - 9.2Compensation Theories and Issues
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  - 9.3Job Evaluation Methods
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  - 9.4Legal Aspects of Compensation
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  - 9.5Pay for Performance
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  - 9.6Conclusion
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- 10Managing Benefits
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  - 10.1Opening Case: Raising the Clif Bar
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  - 10.2Benefits Design
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  - 10.3Mandatory Employee Benefits
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  - 10.4Voluntary Employee Benefits
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  - 10.5Conclusion
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- 11Employee Engagement
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  - 11.1Opening Case: Getting Employee Best Buy-In
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  - 11.2The Nature of Employee Engagement
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  - 11.3Measuring Employee Engagement
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  - 11.4Drivers of Employee Engagement
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  - 11.5Designing Employee Engagement Initiatives
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  - 11.6Conclusion
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- 12Labor Relations and Employee Rights
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  - 12.1Opening Case: A Crude Case of Worker Demands
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  - 12.2An Overview of Labor Relations
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  - 12.3Government Regulation of Labor Relations
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  - 12.4The Labor Relations Process
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  - 12.5Employee Rights
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  - 12.6Conclusion
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- 13Workplace Health, Safety, and Security
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  - 13.1Opening Case: The Best Laid Plans . . .
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  - 13.2Workplace Safety
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  - 13.3Employee Health
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  - 13.4Workplace Security
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  - 13.5Conclusion
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- 14Global HRM
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  - 14.1Toyota Goes to the Hills of West Virginia
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  - 14.2The Environment of Global Human Resource Management (GHRM)
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  - 14.3Staffing Multinational Organizations
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  - 14.4Talent Development in GHRM
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  - 14.5Performance Management and Labor Relations in GHRM
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  - 14.6Conclusion
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