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Principles of Social Psychology

v3.0 Charles Stangor and Sue Frantz

1.1 Defining Social Psychology: History and Principles

Learning Objectives

  1. Define social psychology.

  2. Summarize the history of the field of social psychology and the topics that social psychologists study.

  3. Identify the principles of evolutionary psychology.

  4. Describe and provide examples of the person-situation interaction.

  5. Explain the impact that social norms and culture have on our behavior.

The field of social psychology has an important influence on how we think about human behavior. Media frequently report the findings of social psychologists, and the results of social psychological research are influencing decisions in a wide variety of areas. We will begin with a short history of the field and then, turn to a review of the basic principles of the science of social psychology.

The History of Social Psychology

The science of social psychology began when scientists first started to systematically and formally measure our thoughts, feelings, and behaviors. The earliest social psychology experiments on group behavior were conducted before 1900, and the first social psychology textbooks were published in 1908. During the 1940s and 1950s, the social psychologists Kurt Lewin and Leon Festinger refined the experimental approach to the study of behavior, creating social psychology as a rigorous scientific discipline. Lewin is sometimes known as “the father of social psychology” because he initially developed many of the important ideas of the discipline, including a focus on the dynamic interactions among people. In 1954, Festinger edited an influential book called Research Methods in the Behavioral Sciences, in which he and other social psychologists stressed the need to measure variables and to use laboratory experiments to systematically test research hypotheses about social behavior. He also noted that in order to measure people’s true, private beliefs, it might be necessary for these experiments to deceive the participants about the true nature of the research.

Figure 1.1 Psychology Pioneers

The field of social psychology began with pioneers such as Kurt Lewin and Leon Festinger.

Black and white photos of Kurt Lewin and Leon Festinger. Both men are wearing glasses and smiling.

Social psychology was energized by researchers who attempted to understand how the German dictator Adolf Hitler could have produced such extreme obedience and horrendous behaviors in his followers during World War II. The studies on conformity conducted by Muzafer Sherif in the 1930s and Solomon Asch in the 1940s and 1950s, as well as those on obedience by Stanley Milgram in the 1960s and 1970s, showed the importance of conformity pressures in social groups and how people in authority could create obedience, even to the extent of leading people to cause severe harm to others.

Social psychology quickly expanded to study other topics. In the 1960s, John Darley and Bibb Latané developed a model that helped explain when people do and do not help others in need, and in the 1970s, Leonard Berkowitz pioneered the study of human aggression. Meanwhile, other social psychologists, including Irving Janis, focused on group behavior, studying why intelligent people sometimes made decisions that led to disastrous results when they worked together. Still, other social psychologists, including Gordon Allport and Muzafer Sherif, focused on intergroup relations with the goal of understanding and potentially reducing the occurrence of stereotyping, prejudice, and discrimination. Social psychologists gave their opinions in the 1954 Brown v. Board of Education Supreme Court case that helped end racial segregation in U.S. public schools, and social psychologists still frequently serve as expert witnesses on these and other topics.

The latter part of the twentieth century saw an expansion of social psychology into the field of attitudes with a particular emphasis on cognition. During this time, social psychologists developed the first formal models of persuasion with the goal of understanding how advertisers and others could present their messages to make them most effective. These approaches to attitudes focused on the cognitive processes that people use when evaluating messages and on the relationship between attitudes and behavior. In the 1950s, Leon Festinger’s important cognitive dissonance theory was developed, becoming a model for later research.

In the 1970s and 1980s, social psychology leaned even more toward the study of cognitive as social psychologists used advances in cognitive psychology, which were themselves based largely on advances in computer technology, to inform the field. The focus of these researchers, including Alice Eagly, Susan Fiske, E. Tory Higgins, Richard Nisbett, Lee Ross, Shelley Taylor, and many others, was on social cognition—“cognition in which people perceive, think about, interpret, categorize, and judge their own social behaviors and those of others.” Furthermore, the extent to which humans’ decision-making could be flawed by both cognitive and motivational processes was revealed by Daniel Kahneman and his long-time research partner Amos Tversky. In 2002, Kahneman received the Nobel Prize in Economic Sciences for his role in their work, which became the foundation of the new field of behavioral economics.

During the 21st century, the field of social psychology has been expanding into still more areas. Examples that we will consider in this book include an interest in how social situations influence our health and happiness, the important roles of evolutionary experiences and cultures on our behavior, and the field of the study of how our social behavior both influences and is influenced by the activities of our brain. Social psychologists continue to seek new ways to measure and understand social behavior. We cannot predict where social psychology will be directed in the future, but we have no doubt that it will still be alive and vibrant and will be essential in helping us understand and respond to important social issues. 

The Person and the Social Situation

Social psychology is the scientific study of how our thoughts, feelings, and behaviors are influenced by the people around us. Each of us is different, and our individual characteristics, including our personality traits, desires, motivations, and emotions, have an important impact on our social behavior. But our behavior is also profoundly influenced by the the people with whom we interact every day. They include our friends and family, our coworkers, our religious groups, the people we see in movies, the people we interact with on social media, and people we think about, remember, or even imagine.

Social psychology is largely the study of the social situation. Our social situations create , the process through which other people change our thoughts, feelings, and behaviors and through which we change theirs

Kurt Lewin formalized the joint influence of person variables and situational variables, which is known as the person-situation interaction, in an important equation:

Behavior = f (Person, Social Situation)

Lewin’s equation indicates that the behavior of a given person at any given time is a function of (depends on) both the characteristics of the person and the influence of the social situation.

Evolutionary Adaptation and Human Characteristics

In Lewin’s equation, a person refers to the characteristics of the individual. We are born with skills that allow us to successfully interact with others in our social world. Newborns are able to recognize faces and to respond to human voices, young children learn a language and develop friendships with other children, most adolescents will fall in love, most adults will marry, most adults will have children, and most of us get along with most other people most of the time.

We have these particular characteristics because we have all been similarly shaped through human evolution. The genetic code that defines human beings has provided us with specialized social skills that are important to survival. Just as keen eyesight, physical strength, and resistance to disease helped our ancestors survive, so, too, did the tendency to engage in social behaviors. We make judgments quickly about other people, help people who are in need, and enjoy working together in social groups because these behaviors helped our ancestors to adapt and were passed along in their genes to the next generation. Our extraordinary social skills are primarily due to our large brains and the social intelligence that they provide us.

The assumption that human nature, including much of our social behavior, is determined largely by our evolutionary past is known as . In evolutionary theory, refers to the extent to which having a given characteristic helps the individual organism to survive and reproduce at a higher rate than other members of the species who do not have the characteristic. Fitter organisms pass on their genes more successfully to later generations. This makes characteristics that produce fitness more likely than characteristics that do not produce fitness to become part of the organisms’ nature. For example, in historical times, interacting with people who belonged to different social groups than ours was dangerous. As a result, the tendency for humans to value their own groups over others, and to be wary or hostile toward outgroups, developed in human beings, in part, to help us stay safe.

Although our biological makeup is important, we should also remember that our genes do not determine who we are. Rather, genes provide us with our human characteristics, and these characteristics give us the tendency to behave in a “human” way. And yet, each human being is different from every other human being.

Evolutionary adaption has provided us with two fundamental motivations that guide us and help us lead productive and effective lives. One of these motivations relates to the self—the motivation to protect and enhance the self and the people who are psychologically close to us; the other relates to the social situation—the motivation to affiliate with, accept, and be accepted by others. We will refer to these two motivations as and respectively.

Self-Concern

The most basic tendency of all living organisms, and the focus of the first human motivation, is the desire to protect and enhance one’s own life and the lives of those who are close to us. Humans are motivated to find food and water, to obtain adequate shelter, and to protect ourselves from danger. Doing so is necessary because we can survive if only we are able to meet these fundamental goals.

The desire to maintain and enhance the self also leads us to do the same for our relatives. Human beings, like other animals, exhibit strategies that favor the reproductive success of one’s relatives, sometimes even at a cost to the individual’s own survival. According to evolutionary principles, kin selection occurs because behaviors that enhance the fitness of relatives, even if they lower the fitness of the individual, may nevertheless increase the survival of the group as a whole.

In addition to our kin, we desire to protect, improve, and enhance the well-being of our : those whom we view as being similar and important to us and with whom we share close social connections, even if those people do not actually share our genes. Perhaps you remember a time when you helped friends move all their furniture into a new apartment, even when you would have preferred to be doing something more beneficial for yourself, such as studying or relaxing. You wouldn’t have helped strangers in this way, but you did it for your friends because you felt close to and cared about them. The tendency to help the people we feel close to, even if they are not related to us, is probably due in part to our evolutionary past: Historically, the people we were closest to were usually those we were related to.

Other-Concern

Although we are primarily concerned with the survival of ourselves, our kin, and those whom we feel are similar and important to us, we also desire to connect with and be accepted by other people more generally—the goal of other-concern. We live together in communities, we work together in work groups, we may worship together in religious groups, and we may play together on sports teams and through clubs. Our connections with others provide us with the goods and services we need. For example, we can go to the grocery store where people have worked together to provide us with food we can buy. We, too, do work that provides goods and services for others. This mutual cooperation is beneficial both for us and for the people around us. We also affiliate because we enjoy being with others, being part of social groups, and contributing to social discourse.

What the other-concern motive means is that we do not always put ourselves first. Being human also involves caring about, helping, and cooperating with other people. Although our genes are themselves “selfish,” this does not mean that individuals always are. The survival of our own genes may be improved by helping others, even those who are not genetically related to us. Just as birds and other animals may give out alarm calls to other animals to indicate that a predator is nearby, humans engage in altruistic behaviors in which they help others, sometimes at a potential cost to themselves.

In short, humans behave morally toward others—they understand that it is wrong to harm other people without a strong reason for doing so, and they display compassion and even altruism toward others. As a result, negative behaviors toward others, such as bullying, stealing, and aggression, are unusual, unexpected, and socially disapproved. Of course, this does not mean that people are always friendly, helpful, and nice to each other—powerful social situations can and do create negative behaviors. But the fundamental human motivation of other-concern does mean that hostility and violence are the exception rather than the rule of human behavior.

Sometimes, the goals of self-concern and other-concern go hand in hand. When we fall in love with another person, it is in part about a concern for connecting with someone else, but it is also about self-concern—falling in love makes us feel good about ourselves. And when we volunteer to help others who are in need, it is in part for their benefit but also for us. We feel good when we help others—and we are more well-liked when others see that we are helpful. At other times, however, the goals of self-concern and other-concern conflict. Imagine that you are walking down the street and you see a person with a knife threatening another person. Do you intervene, or do you turn away? In this case, your desire to help the other person (other-concern) is in direct conflict with your desire to protect yourself from the danger posed by the situation (self-concern), and you must decide which goal to put first. We will see many more examples of the motives of self-concern and other-concern—both working together and working against each other—throughout this book.

The Social Situation Creates Powerful Social Influence

When we are asked to indicate the things that we value the most, we usually mention our social situation—that is, our relationships with other people. When we work together on a project, volunteer at a homeless shelter, or serve on a jury in a courtroom trial, we count on others to work with us to get the job done. We develop social bonds with those people, and we expect that they will come through to help us meet our goals. The importance of others shows up in every aspect of our lives—other people teach us what we should and should not do, what we should and should not think, and even what we should and should not like.

In addition to the people with whom we are currently interacting, we are influenced by people who are not physically present but who are nevertheless part of our thoughts and feelings. Imagine driving home on a deserted country road late at night. No cars are visible in any direction, and you can see for miles. You come to a stop sign. What do you do? Most likely, you stop at the sign or at least slow down. You do so because the behavior has been internalized: Even though no one is there to watch you, others are still influencing you—you have learned about the rules and laws of society, what is right and what is wrong, and you tend to obey them. We carry our own personal social situations—our experiences with our family, teachers, religious leaders, sports coaches, and friends—around with us every day.

An important principle of social psychology, and one that will be with us throughout this book, is that although an individual’s characteristics do matter, the social situation is often a stronger determinant of behavior than personality. As an example, we will see that even ordinary people who are not bad people in any way can, nevertheless, be placed in situations in which an authority figure is able to lead them to engage in bad behaviors, such as applying potentially lethal levels of electric shock.

In addition to discovering the remarkable extent to which our behavior is influenced by our social situation, social psychologists have discovered that we often do not recognize how important the social situation is in determining behavior. We often wrongly think that we and others act entirely on our own accord, without any external influences. And yet, much research suggests that our everyday behaviors are caused more by the social situation than they are by the personal characteristics of the actors.

Social Psychology in the Public Interest

How the Social Situation Influences Our Mental and Physical Health

There is perhaps no clearer example of the powerful influence of the social situation than that found in research showing the enormous role that others play in our physical and mental health.  refers to the comfort that we receive from the people around us—for instance, our family, friends, classmates, and coworkers. In comparison with those who do not feel that they have a network of others they can rely on, people who feel that they have adequate social support report being happier and have also been found to have fewer psychological problems, including eating disorders and mental illness.

People with social support are less depressed overall, recover faster from negative events, and are less likely to commit suicide. Married people report being happier than unmarried people, and overall, a happy marriage is an excellent form of social support. One of the goals of effective psychotherapy is to help people generate better social support networks because such relationships have a positive effect on mental health.

In addition to having better mental health, those who have adequate social support enjoy better physical health. With social support, we are more successful at managing chronic illness, we live longer, and we are less susceptible to illness. Sports psychologists have even found that individuals with higher levels of social support recover more quickly from injuries. These differences appear to be due to the positive effects of social support–both giving and receiving–upon physiological functioning, including the immune system.

The opposite of social support is the feeling of being excluded or ostracized. Feeling that others are excluding us is painful, and the pain of rejection may linger even longer than physical pain. People who were asked to recall an event that caused them social pain (e.g., betrayal by a person very close to them) rated the pain as more intense than they rated their memories of intense physical pain. When we are threatened with social exclusion, we subsequently try to reconnect with those around us: We express greater interest in making new friends, increase our desire to work cooperatively with others, form more positive first impressions of new potential interaction partners, and become more attentive to the facial expressions of others.

Because connecting with others is such an important part of the human experience, we may sometimes withhold affiliation from or ostracize other people in order to attempt to force them to bend to our will. For example, if someone does something we do not like, we may give them the silent treatment by refusing to talk to them. The pain of ostracism is particularly strong in adolescents. Some groups formalize this. When individuals of the Amish religion violate the church regulations, they are placed under a Meidung (shunning). During this time, and until they make amends, they are not spoken to by community members.

The silent treatment and other forms of ostracism are popular because they work. Withholding social communication and interaction is a powerful weapon for punishing individuals and forcing them to change their behaviors. Individuals who are ostracized report feeling alone, frustrated, sad, unworthy, and having lower self-esteem.

Taken together, then, social psychological research results suggest that one of the most important things we can do for ourselves is to develop a stable support network. Reaching out to other people has substantial benefits for us, but it also benefits those who become our friends when we become part of their support network.

Social Influence Creates Social Norms

In some cases, social influence occurs rather passively, without any obvious intent of one person to influence the other, such as when we learn about and adopt the beliefs and behaviors of the people around us, often without really being aware that we are doing so. Social influence occurs when a young child adopts the beliefs and values of their parents or when we start liking jazz music without really being aware of it, because it is the genre of music frequently played at our favorite coffee shop. In other cases, social influence is anything but subtle: it involves one or more individuals actively attempting to change the beliefs or behaviors of others. Active social influence occurs when our family members work together to get us to change an opinion, when a popular sports figure encourages children to buy products, or when a politician uses social media to influence voters.

One outcome of social influence is the development of the ways of thinking, feeling, or behaving that are shared by group members and perceived by them as appropriate. Norms include customs, traditions, standards, and rules, as well as the general values of the group. Through norms, we learn what people actually do (“people in the United States are more likely to eat scrambled eggs in the morning and spaghetti in the evening, rather than vice versa”) and also what we should do (“do unto others as you would have them do unto you”) and shouldn’t do (“do not make racist jokes”). During the COVID-19 pandemic, the norm in many communities shifted from not wearing a mask to wearing a mask. There are norms about almost every possible social behavior, and these norms have a big influence on our actions.

Different Cultures Have Different Norms

The social norms that guide our everyday behaviors and that create social influence derive in large part from our culture. A represents a group of people who share a common set of social norms, including religious and family values and moral beliefs. The culture in which we live affects our thoughts, feelings, and behavior through teaching, imitation, and other forms of social transmission. Our culture defines our lives just as much as our evolutionary experience does.

Cultures differ in terms of the particular norms that they find important, and that guide the behavior of the group members. Social psychologists have found that there is a fundamental difference in social norms between Western cultures (including the United States, Canada, Western Europe, Australia, and New Zealand) and the rest of the world (including almost all of Asia, Africa, and South America). 

Norms in Western cultures are largely oriented toward cultural norms that focus primarily on self-enhancement and independence. Children in Western cultures are taught to develop and value a sense of their personal self and to see themselves as largely separate from the people around them. Children in Western cultures feel special about themselves—they enjoy getting gold stars on their projects and the best grades in the class. Adults in Western cultures are oriented toward promoting their own individual success, frequently in comparison with (or even at the expense of) others. When asked to describe themselves, individuals in Western cultures generally tend to indicate that they like to “do their own thing,” prefer to live their lives independently, and base their happiness and self-worth upon their own personal achievements. In short, in Western cultures, the emphasis is on self-concern. View a world map that shows the distribution of individualistic and collectivist countries.

Norms in most Asian, African, and South American cultures, on the other hand, are largely oriented toward cultural norms that focus primarily on other-concern and connection with others. In collectivist cultures, children are taught to focus on developing harmonious social relationships with others, and the predominant norms relate to group togetherness, connectedness, and duty and responsibility to one’s family. The members of collectivist cultures, when asked to describe themselves, indicate that they are particularly concerned about the interests of others, including their close friends and their colleagues. As one example of these cultural differences, one study found that East Asians were more likely than Westerners to experience happiness as a result of their connections with other people, whereas Westerners were more likely to experience happiness as a result of their own personal accomplishments.

Cultural norms that emphasize independence or interdependence are not limited to global cultures. Those who are more likely to value interdependence include women, people of color, members of the working class, those who are not religious or of a religion that is not mainline protestant, and those who live in the U.S. South or Midwest. For example, a Black woman who grew up in a conservative protestant religion in a working-class home in Alabama will be much more likely to value interdependence than a white man who grew up with a mainline protestant religion—say, Methodist—in a middle-class home in Massachusetts.  

Other researchers have studied other cultural differences, such as variations in orientations toward time. Some cultures are more concerned with arriving and departing according to a fixed schedule, whereas others consider time in a more flexible manner. One study found that “the pace of life,” as assessed by the average walking speed in downtown locations and the speed with which postal clerks completed a simple request, was fastest in individualistic countries and was slowest in collectivist countries. There are also differences in the extent to which people in different cultures are bound by social norms and customs rather than being free to express their own individuality without regard to considering social norms. Additionally, there are cultural differences regarding personal space, such as how close individuals stand to each other when talking.

Because our culture affects how we see the world, it is important for us to learn about other cultures, especially cultural differences. Why is our coworker always late to meetings? Perhaps they recently moved from a culture that is more lax when it comes to time and has not yet adapted to their adopted country’s norm of punctuality. Why does the owner of the corner store always ask us about our family? Perhaps they come from a culture where news of family is expected to be exchanged before getting down to business. Why does our classmate always back away when we are having a conversation? Perhaps their cultural norm for personal space is bigger than ours. When our exposure has been limited to our own culture, it can be more difficult for us to see how culture may affect our own behavior and the behavior of others. Why do we get irritated when our coworkers are late, when shop owners ask personal questions, or why people stand so far away from us? Because our own cultural experiences have shaped our own behavior and, in turn, shape our expectations of others. 

Key Takeaways

  1. The history of social psychology includes the study of attitudes, group behavior, altruism, aggression, culture, prejudice, and many other topics.

  2. Social psychologists study real-world problems using a scientific approach.

  3. Social psychologists study the person-situation interaction: how the characteristics of the person and the characteristics of the social situation interact to determine behavior.

  4. Many human social behaviors have been selected by evolutionary adaptation.

  5. The social situation creates social norms—shared ways of thinking, feeling, and behaving.

  6. Cultural differences—for instance, in individualistic versus collectivistic orientations—guide our everyday behavior.

Exercises and Critical Thinking

  1. Consider the last behavior you saw someone engage in. It can be anything. Identify at least two characteristics of the person that may have led to this behavior, and identify at least two characteristics of the social situation. For example, a customer who ordered coffee at your neighborhood coffee shop may have done so because of personal characteristics, such as being thirsty and loving coffee. They may also have ordered coffee because of the social situation, such as going to a regular meeting where everyone always has coffee and living in a coffee-loving culture. 

  2. Describe some of the challenges college students may have in developing or maintaining strong social support networks. Suggest at least one-way colleges can help students address these challenges.

  3. Describe a norm in your culture (or one of your cultures if you affiliate with more than one culture) that is different from a norm held in another culture. Your knowledge of a different cultural norm may come from your own experience, from talking with others who have different cultural experiences, or from a little Internet research.

  4. Would you describe yourself as leaning more toward individualism (independence), more toward collectivism (interdependence), or both equally? Explain.